I have a computer repair shop -- been using mundo corp for a couple of years now -- they have the parts for Gateway laptops that no one else does and they work! We have never had a problem with them, in fact we get our parts shipped the same day we order -- you don't find that too often in today's world. Once we tried the other company you refer to -- try to get parts out of them!!!
Unless you want to be charged for parts you never receive and be told you are lying about never receiving these parts ? DO NOT USE Mundo Corp for Gateway parts/repairs!! We are a school district and have several hundred Gateway computers and were referred to Mundo Corp by Gateway for our out of warrantee parts and service.
After dealing with Mundo Corp just 1 time ? we were billed for items that they did not ship to us and was charged for new parts for laptops but were mailed back the old defective parts in the laptops and when we contacted Mundo Corp?s repair department, ?Kathy? who told us she is the only worker and the supervisor and there is no one higher than her, basically accused us of lying about not receiving the new parts we were charged for and there was nothing she could do because the packing slip said they had been sent and even though we had the old parts in our possession ? the moment we received them back from Mundo Corp, that we had probably ?switched them? somehow for different parts because those were not the ones that they had shipped.
We have filed a complaint with the BBB as well as notified Gateway about Mundo Corp?s service. Gateway has informed us that another company, KAMCOM also sells Gateway parts and does repairs. We have not tried them yet, but urge anyone who needs Gateway parts and services to not use MUNDO CORP unless you want to be cheated and called a liar!!!!