Multiple Problems

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Tried Running It In Safe Mode Yet??

by Grif Thomas Former Forum moderator Jul 16, 2007 2:59PM PDT

Frequently, the best way to start such a computer cleanup is to restart the computer into Safe Mode, then run a scan of a few folders at a time. For example.. Start with the "My Documents" folder... Then move to the Windows folder, etc.. Badly infected computers will generally scan correctly in Safe Mode.

Hope this helps.

Gri

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cubs123

by tomron Jul 16, 2007 3:01PM PDT

Google shows some possible solutions LINK

Try scanning in safe mode with avg anti spyware and an AV,then scan in norm mode.

If problem still remains disable system restore and repeat as mentioned above.

Tom

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Safe Mode and BIOS

by cubs123 Jul 17, 2007 2:01AM PDT

The blue message also said something about disabling BIOS cacheing? How do I access BIOS?

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and Safe Mode

by cubs123 Jul 17, 2007 2:08AM PDT

also how do I start in Safe Mode

Thanks,
charles

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Some get upset.

by r. proffitt Former Forum moderator Jul 17, 2007 2:20AM PDT

I've never answered how to start in safe mode since I find out how at any search engine.

To get the best out of free support forums, save the tougher questions for the forums.

Your choice here but frequently asked questions like this are better if you do your own legwork.

Bob

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Try telling us EXACTLY ...

by Edward ODaniel Jul 17, 2007 2:28AM PDT

what the blue screen error message was.

Those error messages are critical and often point to exactly what the problem is and that is quite often either hardware or drivers.

By all means, do the scans in both Safe Mode and Normal but get back to us with the actual contents of the error message.

This for instance, is a common bluescreen halt error:
STOP: 0x0000000A (parameter, parameter, parameter, parameter) IRQL_NOT_LESS_OR_EQUAL
Microsoft tells about it at this link and about many others in the menu down the left side of the page (don't concern yourself about it mentioning Windows 2000 as most all the messages are the same between all versions of NT which includes XP):
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/1126.mspx?mfr=true

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Safe Mode not working

by cubs123 Jul 17, 2007 3:18AM PDT

I ran it in Safe Mode only to have the same message come up in the middle of the scan. Here is a picture I took of my screen.

http://s148.photobucket.com/albums/s31/pwnosaurus/?action=view&current=DSC00058.jpg

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Not surprisingly, that screenshot SHOWS ...

by Edward ODaniel Jul 17, 2007 3:50AM PDT

KERNEL_STACK_INPAGE_ERROR in the third line from the top and the link I previously gave you has that error listed in the menu on the left (as I suggested it might).

Clicking on that kernel stop error on the Microsoft link provides the following information regarding cause:

KERNEL_STACK_INPAGE_ERROR

Explanation:

This Stop message indicates that the requested page of kernel data from the paging file could not be read into memory. It might have been caused by a bad block (sector) in a paging file, a disk controller error, a defective motherboard, failing RAM, or because the stack signature in the kernel stack was not found. In extremely rare cases, it is caused when nonpaged pool resources run out.

It goes on to tell you possible suggested USER ACTIONS (what YOU do) but since the link offers that there is no sense in duplicating it here.

Your screenshot further shows:
STOP: 0x00000077 (0x00000001, 0x00ffffff, 0x00000000, 0xf78bed24)

A Google search for the stop error STOP: 0x00000077
( http://www.google.com/search?hl=en&q=STOP%3A+0x00000077&btnG=Search )
immediately leads you to:
Troubleshooting "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"
http://support.microsoft.com/kb/315266
which offers potential resolutions

The same search (make use of it) offers up the following Microsoft page also which tells you how to interpret stop messages
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/prork/prhd_exe_sdpm.mspx?mfr=true

other pages in that search offer additional things to do such as making use of CHKDSK /f in either safemode or in the Recovery Console to remap bad sectors if that is the problem.

We must assume that you followed the rest of the advice on the Stop screen and checked for possible Microsoft updates and any new hardware or software installations.

If this is too much or too much trouble, ensure all data is proberly backed up then attempt (or have done for you) a complete re-installation or restoration of the system.

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New problem, they just keep coming

by cubs123 Jul 17, 2007 9:20AM PDT

I'm now getting a new message with something along the lines of "Floppy drive seek failure: F1 to continue/ F2 to Setup"
I dont even have a floppy drive on my PC and most of the info you're giving me doesn't have a straight forwards solution but just descriptions of the problem.
Also, this problem began around the time of my upgrade to another GB of RAM, could this be part of the problem?

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(NT) Well Then...Tried Removing The New Stick Of RAM?

by Grif Thomas Former Forum moderator Jul 17, 2007 10:01AM PDT

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yes and

by cubs123 Jul 17, 2007 10:56AM PDT

Yes I removed the RAM and the problem continues. I disabled the drivers for my non existing floppy drive so the "floppy diskette seek failure" message might stop coming up

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Thanks for help

by cubs123 Jul 17, 2007 11:21AM PDT

Thank you for all your help, but I'm going to send in my computer to a professional. I have too many problems with my system I can't fix t on my own.

Charles

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