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General discussion

MSN messenger not working/ not able to go to MSN sites

Sep 16, 2004 12:56AM PDT

Help, I thought I had a nasty virus I restored my computer... and msn messenger/ msn.com/ hotmial.com still not working any ideas?
Please help I need my messenger all my addy's are there.

Discussion is locked

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Re: MSN messenger not working/ not able to go to MSN sites
Sep 16, 2004 1:06AM PDT

MSN has it's own support so you call them for that.

But HOMAIL may require java, javasript and meta-refresh to be enabled in the browser you are using. And it requires an undamaged OS and browser. If you are running Windows, look up IEFIX on google.com and try it.

Bob

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Re: MSN messenger not working/ not able to go to MSN sites
Sep 18, 2004 1:50PM PDT

Microsoft tech support has been telling me for 2 days now that they are aware of the problem and are working on it. (My problem was that while I counld connect to my Hotmail account that ended with @hotmail.com, I would not connect with my Hotmail account that had my own name at the end.) Something about server latency problems. Their network status board, however, says that all their systems are working without issues. As a workaround, I found that Outlook or Outlook Express CAN connect to my personal address account even though IE6 couldn't!
Try it and see!

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Re: MSN messenger not working/ not able to go to MSN sites
Sep 19, 2004 11:16PM PDT

I have been having a similar problem. Our family has a few different hotmail accounts. I can access all of them except one. I can retrieve my mail while I am at home through outlook express though. I can also logg into the "My MSN" and i get reconiged, i just cant open any mail. I keep getting a "unable to connect to server" response. This is happening at any computer that i try. Again I can get into my other hotmail accounts without problems, so i dont think it an issue of my computer settings.
Does anyone know about any issues with the hotmail servers. Hotmail support does not answer my messages to them.
Is the problem with me or them???

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Re: MSN messenger not working/ not able to go to MSN sites
Sep 19, 2004 11:41PM PDT

"To troubleshoot MSN Hotmail outages, please call (1)(650) 964-7200, 10:00 AM - 5:00 PM Pacific Standard Time, Monday through Friday. Note: this is not a customer support line. If you have a customer service request, please refer to the information above."

It means little if it works for me since outages can be regional.

Bob

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Re: MSN messenger not working/ not able to go to MSN sites
Sep 22, 2004 12:04AM PDT

My friend would try to sign into hotmail, but would get "The Page Cannot Be Displayed" error. Didn't matter how many PC's he tried and it was only one of his hotmail accounts. We tried about 5 PC's. Didn't work all weekend. I did a search and found a fix that worked. Some one else posted this in a different message board:

Hi everybody
My problem with Hotmail is I cant access my account
from anywhere or any computer. I get the sign-in page
but I always get The Page Cannot Be Displayed error.
Weird thing is I can log-in to MSN and see how many
e-mails I have but I cant access tha account. I still
cannot access the account traditional ways however I
can access the account when I change couple things in
the address bar. This is how you do:
*After you get the Page Not Displayed error you should
have something similar to this in the address bar
http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=5mLM1uNuDD6RKx9W0GjBZLLrV68mXc9F
s!LvZjsI7AzHGIlUE82S02kUL3GvwtQhdjysLBSiYKYlUwyib2pIsJIg$$&p=5ee2FzM9IFIKWhmmqv*0
LJiAhUOd06vEeJxwcS0GiPpCp9ppjH7btMTGsQqH9LyUwdnfRK1xFa4kjSVJLx6hOsqltxiIppTxkrG*
xjrijNqDErGQisUr6raSGKIk2m2FI!L2zjKqFrUQ4RiqqZjR2mopfBJMe5pofa9d699JejWBG3UYZyvW
ukhax*23XHlUNhmtR1ho4ulKk$&rru=%2fcgi-bin%2fhmhome&reason=nocookies

*delete www part and type in by16fd.bay16 and hit go
or enter
*After you do this you should be able to access your
account at least I did. Good Luck yall
-----------------------------------------
It worked for my friend. This morning I also was getting this message so tried it and it worked! Not sure what it does, but it worked for us.

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pleace help me
May 4, 2009 1:31PM PDT

i need help my msn messeger is not working and it will not lett me see my e mail or talk to my friends.