Please tell us which OS (Operating System) you are using (Win98, XP, 2000, etc.).
Also, if you are using IE6 (Internet Explorer Version 6.0) or another browser.
And, finally, what kind of error message(s) do you get?
The fact that you can get on to Hotmail but not to MSN Messenger is significant, but a few more details are needed.
Charles in Phoenix
A friend of mine is having serious logon problems. Her system is fairly old but she is on broadband. She cannot (nor can I on her system) logon to messenger although we can both do the hotmail thing so our addresses & passwords are fine. We can logon on other machines. I have downloaded the new MSN messenger, disabled the windows firewall and tried all I can think of. What could be stopping this. It would put me in her good books (wink) if I can fix this. Cheers