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General discussion

MSN Messenger, Hotmail on the fritz

Mar 12, 2004 5:10PM PST

Microsoft is investigating customer complaints that both MSN Messenger and Hotmail have been intermittently inaccessible since Friday morning, a representative said.

Hotmail users complained to CNET News.com that the service could not be accessed several times during the day on Friday. Microsoft's instant-messaging application, MSN Messenger, also had connectivity problems.

Although Microsoft did not finger Passport as the cause of the issues, a hiccup in the affected services could be explained by problems in the company's Internet identity service, said Roopak Patel, senior analyst at Keynote.

http://news.com.com/2100-7355_3-5172979.html?part=rss&tag=feed&subj=news

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