Their own little world of issues. Neither company shares their support database or much else.
I had Rogers in Vancouver, BC but didn't install MSN and it worked just super, but then again there was nothing on MSN worth installing for me.
You may want to make this a service issue and ask they either fix or end the service.
Since you can run without the router to one machine, you can test if the router is the issue.
I have 2 computers running windows xp. Both of them get logged out 2 to 5 times per hour on MSN. I am using a (Rogers Cable Company) cable modem which is connected to router with the latest firmware. The model is the ISW054t by InexQ Wireless Router. The company has not responded back to any of my emails.
The internet works most of the time.
My daughters are using the latest version of MSN.
The Rogers tech guy suggested it my be the router.
He pinged my connect and the signal was fine to the mode.
Any suggestions of software that I can run to diagnose the problem would be appreciated.