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MSHTML.DLL ERROR

by asbudi / February 24, 2005 10:28 PM PST

I got Error when i want to install Norton Anti Virus 2005 trial version.


ERROR SIGNATURE:

AppName: nav_2005b.exe AppVer: 0.0.0.0

Modul Name: mshtml.dll Modul Version: 6.0.2600.0

Offset: 001b9365


THE FOLLOWING FILES WILL BE INCLUDED IN THIS ERROR REPORT:
C:\DOCUME~1\Win98\LOCALS~1\Temp\WER6.tmp.dir00\appcompat.txt

Can you help me ?

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Need more info asbudi
by roddy32 / February 24, 2005 11:04 PM PST
In reply to: MSHTML.DLL ERROR

Is it Norton itself that is giving you this error? Do you already have another AV on your computer? Are you downloading it from a website or are you trying to install it from a disc? A little more about your operating system would help also.

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Some program with the same problem
by asbudi / February 25, 2005 1:26 AM PST
In reply to: Need more info asbudi

I got the same error with some program.

Look.

Program INTERNET EXPLORE
Error Signature:
AppName: iexplore.exe AppVer: 6.0.2600.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365

Program SYSTEM RESTORE
Error Signature:
AppName: rstrui.exe AppVer: 5.1.2600.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365

Program MICROSOFT FRONTPAGE
Error Details:
We have detected a problem with your installation of the product. Repairing or reinstalling it may correct the problem.
Error Signature:
AppName: frontpg.exe AppVer: 10.0.2623.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365


Microsoft HTML Help Executable
Error Signature
AppName: hh.exe AppVer: 4.74.9273.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365

Look the Modul Name,Modul Version and Offset number.
it's same.

Did you have suggestion ?

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Hi again
by roddy32 / February 25, 2005 1:53 AM PST

My main thing is the virus thing. The V&S forum is the forum that I am a Mod in, not this one but I responded because I thought I could help you with Norton but it appears that you have more problems than just Norton. It looks like it's a .dll file that you are either missing or is corrupt. I would wait for one of the computer experts to respond or you could check out some of these google links that I just found. Sorry I couldn't be of more help.
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2004-32,GGLD:en&q=mshtml%2Edll

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