Windows Legacy OS forum

General discussion

MSHTML.DLL ERROR

by asbudi / February 24, 2005 10:28 PM PST

I got Error when i want to install Norton Anti Virus 2005 trial version.


ERROR SIGNATURE:

AppName: nav_2005b.exe AppVer: 0.0.0.0

Modul Name: mshtml.dll Modul Version: 6.0.2600.0

Offset: 001b9365


THE FOLLOWING FILES WILL BE INCLUDED IN THIS ERROR REPORT:
C:\DOCUME~1\Win98\LOCALS~1\Temp\WER6.tmp.dir00\appcompat.txt

Can you help me ?

Discussion is locked
You are posting a reply to: MSHTML.DLL ERROR
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MSHTML.DLL ERROR
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Need more info asbudi
by roddy32 / February 24, 2005 11:04 PM PST
In reply to: MSHTML.DLL ERROR

Is it Norton itself that is giving you this error? Do you already have another AV on your computer? Are you downloading it from a website or are you trying to install it from a disc? A little more about your operating system would help also.

Collapse -
Some program with the same problem
by asbudi / February 25, 2005 1:26 AM PST
In reply to: Need more info asbudi

I got the same error with some program.

Look.

Program INTERNET EXPLORE
Error Signature:
AppName: iexplore.exe AppVer: 6.0.2600.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365

Program SYSTEM RESTORE
Error Signature:
AppName: rstrui.exe AppVer: 5.1.2600.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365

Program MICROSOFT FRONTPAGE
Error Details:
We have detected a problem with your installation of the product. Repairing or reinstalling it may correct the problem.
Error Signature:
AppName: frontpg.exe AppVer: 10.0.2623.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365


Microsoft HTML Help Executable
Error Signature
AppName: hh.exe AppVer: 4.74.9273.0
ModName: mshtml.dll ModVer: 6.0.2600.0
Offset: 001b9365

Look the Modul Name,Modul Version and Offset number.
it's same.

Did you have suggestion ?

Collapse -
Hi again
by roddy32 / February 25, 2005 1:53 AM PST

My main thing is the virus thing. The V&S forum is the forum that I am a Mod in, not this one but I responded because I thought I could help you with Norton but it appears that you have more problems than just Norton. It looks like it's a .dll file that you are either missing or is corrupt. I would wait for one of the computer experts to respond or you could check out some of these google links that I just found. Sorry I couldn't be of more help.
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2004-32,GGLD:en&q=mshtml%2Edll

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!