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MSCONFIG and anti-virus problem

by zJ0n / February 17, 2008 8:46 PM PST

Ok so heres my problem: (Using XP laptop) (also zonealarm firewall)

I have scanned my computer using both CLAMWIN and AVG. Both of them delete/quarrentine - MSCONFIG, zclient(zonealarm), and even clamwin.exe itself. So it moved those files from its original place, and now I cannot - start < run < msconfig. (also messes up my firewall) I have researched and found where to place MSCONFIG, (C:\WINNT\servicepackfiles\i386 - and a backup located C:\WINNT\PCHEALTH\HELPCTR\Binaries)

BUT on a laptop the folder WINNT does not exist, so where is MSCONFIG defaults location go on a XP laptop?

ALSO how can I get these anti-virus programs to STOP deleting MSCONFIG, and my firewall, and clamwin itself?! If someone could help me I would be forever grateful. Thank you for your time.

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There are pests that replace your MSCONFIG.
by R. Proffitt Forum moderator / February 17, 2008 9:49 PM PST

Maybe it's not in those scanners to find what is causing the infection. Try this. Tell us the name of the pest it thinks is in MSCONFIG. Also, start a discussion in our Spyware Forum. They are more likely to just know the answer but give them the name of the pest if possible.

Yes, you post was fine. I just don't know the answer and need a little more "clue."

Bob

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hmm
by zJ0n / February 17, 2008 10:03 PM PST

hey thanks for responding. the clamwin renamed MSCONFIG to infected.msconfig. I dident notice anything else, like no virus name or anything. prob doesnt help you there. but anyway i tried to refuse to delete msconfig. then i opened MSCONFIG and it looked like nothing was wrong. It actually detected 2 MSCONFIGS and a virus, but I couldent notice anything wrong there. I could try to download msconfig from microsoft? but agian, I would not know what folder to place the msconfig on my laptop. (for start > run >) so what else do you think i should do?

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Things to do.
by R. Proffitt Forum moderator / February 17, 2008 10:14 PM PST
In reply to: hmm

1. Read my PS about WINNT
2. Microsoft doesn't offer msconfig for download. It's on your XP CD. If you don't have such, your post was light on such a detail.
3. Be sure to find the name of the infection and start a post in our Spyware forum.

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PS. Re WINNT
by R. Proffitt Forum moderator / February 17, 2008 9:52 PM PST

I hope you can understand my reply here. The WINNT folder was the WINDOWS folder when we ran Windows 2000. Some software liberally swaps the two usual names and expects you to know your machine. That is, if you are diving in this deep they expect us to know if our machine's Windows directory is Windows, WINNT or something else. That is, I'm asking you to either roll with the punches or complain bitterly but nice to the software author about it.

Bob

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