Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Spyware, Viruses, & Security forum

General discussion

MS10-015 security update re-released w/ new detection logic

by Carol~ Moderator / March 3, 2010 1:12 AM PST

From The Microsoft Security Response Center (MSRC):


I am writing to let you know that we have revised the installation packages for MS10-015 with new logic that prevents the security update from being installed on systems if certain abnormal conditions exist. Such conditions could be the result of an infection with a computer virus such as the Alureon rootkit. If these conditions are detected, the update will not be installed and the result will be a standard Windows Update error. If a user receives this error, they should go to the following landing page for additional help:

At this time, we have resumed offering the update to all affected systems via Automatic Updates.

We have also released a Microsoft Fix It as a standalone scanning tool that reports on the compatibility of a system with the MS10-015 update. The scanning tool can also be deployed through enterprise deployment systems allowing administrators to detect compatibility with the update before deploying broadly. The Fix It and deployment information are available at Microsoft Knowledge Base Article 980966.

Customers who believe they have experienced a restart issue after installing MS10-015, are encouraged to visit our Customer Service and Support page at or call 1-866-PCSafety (1-866-727-2338). International customers can find local support contact numbers here:

Update: note that the update will not be re-offered to those who have already successfully installed the update.


Jerry Bryant
Sr. Security Communications Manager Lead


Discussion is locked
You are posting a reply to: MS10-015 security update re-released w/ new detection logic
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MS10-015 security update re-released w/ new detection logic
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!