1. Find and delete the NORMAL.DOT file.
If you didn't find it, keep looking.
2. Create a new shortcut to WINWORD.EXE
Put a copy in any menu you want and everywhere you need it.
This should save you the effort of reinstalling Office.
After having my computer reformatted, I reinstalled Office97 on my computer. My computer is a Gateway G6-350 with 64MG, 100MHZ, 10GB hard drive, and 71% free system resources. MS Word has been closing on me frequently. You know, it commits 'an illegal error and will shut down, etc.,etc., et al.' It has been suggested I reinstall Office97. If I can't find it in Add/Remove Programs, how should/can I uninstall it so I can reinstall it?