Office & Productivity Software forum

General discussion

MS Word 2007 will not print to color printer

by korgibear / March 27, 2008 5:28 AM PDT

I recently upgraded the printer driver to the HP color Laserjet. Now Excel prints to it fine, Notepad prints to it. Word does not. When you go into the print dialog box and select the printer, Word hangs up. Word does print to the Canon B&W printer.

Both printers are physically connected to this desktop.

I have a laptop that is connected to this desktop via wireless workgroup networking. It prints to the color printer just fine within Word.

Any ideas? (Thanks in advance)

Discussion is locked
You are posting a reply to: MS Word 2007 will not print to color printer
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MS Word 2007 will not print to color printer
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by Kees Bakker / March 27, 2008 6:03 AM PDT

I always thought that the different Office programs had a lot of common things (like printing) in common. But, if Excel works, apparently they haven't.

All I can suggest: back to the old driver.

Or use a workaround. Print to pdf (using any pdf-writer), then use Acrobat reader, or another pdf-viewer you prefer, to print it. You might even try the free Word viewer, that you can download from Microsoft. That's a separate program, that comes with it's own printing logic. It might just work.



Collapse -
Another suggestion?
by MarkFlax Forum moderator / March 27, 2008 8:51 PM PDT
In reply to: Strange.

I notice your comment, "Both printers are physically connected to this desktop".

What happens if you either, physically disconnect the B&W printer, or confirm from Start > Printers and Faxes that the color printer is set to default?


Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?