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General discussion

MS Word 2007 Email Merge Problems

Aug 15, 2008 12:10PM PDT

After installing recent MS Office 2007 updates, email merge useng a 200 record Access 2007 database aborts after merging 6 records. The same thing occurs with an Excel spreadsheet or Outlook contact list as the source for email addresses. Has anyone had this problem and have you developed a workaround.

I would like to avoid buying a stand alone email merge program, but knowing Microsoft this is in my future. Any suggestions.

By the way I am emailing event announcements to members of a local not for profit organization - not commercial spam.

Thanks for your assistance.

Steve

Discussion is locked

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Check the Add Remove Programs.
Aug 16, 2008 2:59AM PDT

If not there then wipe out Office, start over and don't update when it works.

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MS Word 2007 Email Merge Problems
Aug 16, 2008 4:52AM PDT

Thanks for your advice.

I was trying to avoid the re-installation of Office and configuration of Outlook. Will try the remove/install and let you know how it works.

Steve

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MS Word 2007 Email Merge
Aug 17, 2008 12:29AM PDT

Did a fresh install of Office2007 and turned off the automatic updates. I am now able to email merge documents containing hyperlinks, formatting, and images. Word 2007 intermittently hangs and needs to be restarted. Occurs most often with Access table as email address list source; works best with Excel table.

Steve

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Make the call.
Aug 17, 2008 12:31AM PDT

"Word 2007 intermittently hangs" and along with your mail merge failure why isn't this an issue you take right to Microsoft?

It's buggy.