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General discussion

MS Word 2003 documents

Nov 11, 2004 3:54AM PST

I have some problems in opening some .doc files in Word 2003.
The document is open for 2-3 seconds and then the program (ms word) crashes.
I am sure that these documents are created in other versions of ms office and I heared that could be some problems if the file contains some cliparts.
Is there anybody that had this problem and solve it without saving the file as .rtf or somthing like this .
Sometimes the "Open in recovery" doesn't return a good resoult.
If you have any ideea please contact me in any way posible.

Thank you very much for your time.
Best regards,
Dragos

Discussion is locked

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Re: MS Word 2003 documents
Nov 11, 2004 5:24AM PST

Dragis,

A few possibilities:
- possibly the document is corrupted; try opening it on another computer (work, school, public library, friend, family)
- possible your normal.dot is corrupted; delete it
- ask the sender/maker to supply another version
- download the Word viewer from office.microsoft.com
- download openoffice from www.openoffice.org and see if that program can open it

Hope this helps,


Kees

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Re: MS Word 2003 documents
Nov 13, 2004 10:54PM PST

Hi Dragis

1. Damaged file:

COPY AND PASTE INTO NEW DOCUMENT
Close Word
Start>Run type in winword /a and click OK
This loads Word into Safe Mode, and may just open the file.

Open one of the documents from inside Word
Press CTRL A
Press Shift <-- (hold down shift and tap left arrow just once)
Press CTRL C (copy)
Press CTRL N (opens new file, if need be choose New document)
Press CTRL V (pastes contents of new content into new file)

Then save the document to another location (ie desktop) with a different name.


2. IF Normal.dot was corrupted, the damage would have gone into all files as all documents are based on that file, but they mentioned it just being just a few files, so I'd wager it's corruption in those files. Wink

3. There are other options, like using the Open (under files of type) recover text from any file, but that means that you'd have to re-apply all formatting.


Hope this helps. If not, please let me know, I have a few other ways we could try this.

Wink