Samsung forum

Question

ms wireless display adapter not working

by juankeenan / October 9, 2015 3:36 PM PDT

Samsung UN43J5000AF 43-Inch 1080p LED TV (2015 Model)
I can't get my Micosoft Wireless Display Adapter to be recognized by this TV.

I have tried two adapters which both work with other TV
Any suggestions??

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All Answers

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Answer
I know that adapter.
by R. Proffitt Forum moderator / October 10, 2015 10:15 AM PDT

It's usually pretty tame but how did you power the stick?

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Power for MS Wireless display adapter
by juankeenan / October 10, 2015 2:02 PM PDT
In reply to: I know that adapter.

I power the stick by using the USB port on the TV. On another TV there is no USB port so I supply power through a charger - works ok. On this TV I tried it both ways and it still isn't recognized.

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So you can't select that HDMI input?
by R. Proffitt Forum moderator / October 10, 2015 2:08 PM PDT

Then it's time to call Samsung and ask what's up.

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There's an odd mention of which port to use in the manual.
by R. Proffitt Forum moderator / October 10, 2015 2:30 PM PDT

Try the other HDMI port.

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Answer
Re: UN43J5000AFXZA
by Samsung_HD_Tech Samsung staff / October 13, 2015 4:46 PM PDT

Have you tried using different ports both USB and HDMI?


Regards,
HD Tech

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Wireless adapter on Samsung TV
by juankeenan / October 14, 2015 9:29 AM PDT
In reply to: Re: UN43J5000AFXZA

I think I have only two HDMI ports and I tried both. I have only one USB port but on my other TV I don't have any but I power the USB through a charger. I also have two adapters which both work on other TV. I even tried the charger power option of this TV but nothing happens.
It's been a few weeks so I do think I'm going to start all over to see if anything happens. Thanks
Jack

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