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General discussion

MS Office 2003 Upgrade/Repair Problems!

Sep 29, 2005 2:36AM PDT

I first noticed a problem when I recently attempted to install the latest MS Office 2003 SP2 update - it reported 'it could not be applied'. I tried re-running it several times with the very same result.

This was the first time that I have ever had a problem appying any Office update, so I tried running Office 2003's Detect & Repair to find and repair the cause of the problem, but it shortly reported 'MS Office 2003 Prof. Setup Failed'. Re-running it resulted in the same message.

Fwiw, all of my Office 2003 apps seem to be working fine, but something is obviously wrong and I don't have a clue as to how to remedy the problem short of completely reinstalling Office 2003 Pro (which I don't want to do for fear of losing all of my personal settings and data)! ...I sure could use some advice.

Discussion is locked

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A small issue.
Sep 29, 2005 3:10AM PDT
http://groups.google.com/groups?hl=en&lr=&safe=off&q=%22MS%20Office%202003%20Prof.%20Setup%20Failed%22&btnG=Search&sa=N&tab=wg finds you are the first to report that error message.

It's clear that some error message did occur, but without it and what else is running at the time (firewall, privacy software?) you may continue to have issues. There's also a Microsoft installer cleanup tool noted in these forums I would try, but without the error message (use a quoted format) this will be tough to solve.

Bob
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Bad link?
Sep 29, 2005 8:23AM PDT

That's about it... Nothing running (that I could see in my task bar), not any Office 2003 app, nothing!

Unfortunately that link doesn't get me anything!

Thanks anyway...

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Yes. That's a bad link. Nothing found.
Sep 29, 2005 10:56AM PDT

What I'm asking for is the error message without typographical errors. If not, Microsoft does have a call in line for install problems.

Bob