Office & Productivity Software forum

General discussion

MS Office 2003 Problem

by mjmce / May 19, 2009 4:43 AM PDT

MS Office 2003 denied access after an autoupdate. Windows installer keeps popping up and stops due to an Installation File Error: Installation File SKU011.CAB could not be found. This is a legitimate MS Office program, but was pre-loaded on the PC, so I don't have a cd (do have install key). Any suggestions?

Discussion is locked
You are posting a reply to: MS Office 2003 Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MS Office 2003 Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: SKU011.CAB
by Kees Bakker / May 19, 2009 4:59 AM PDT
In reply to: MS Office 2003 Problem

This seems to be a well-known problem, although for me it's new. But I think I can say I've never seen a problem that has its own fully dedicated website: http://www.sku011cab.com/

Hope this helps. If it doesn't, google SKU011.CAB for other hits.


Kees

Collapse -
MS Office 2003 Problem
by mjmce / May 19, 2009 8:41 AM PDT
In reply to: Re: SKU011.CAB

Been there done that and it did not solve the problem. Calling MS for help costs more than buying a new program. Not surprising. Thanks for the suggestion though.

Collapse -
MS Help
by jeff_windows_team / May 20, 2009 6:25 AM PDT
In reply to: MS Office 2003 Problem

I'm sorry to bump you to another forum (I know... bad etiquette) but this thread explains one scenario with the same error problem and an MVP gives a solution that worked: http://forums.techarena.in/office-setup/670797.htm

Check it out and let us know if it helps.

Jeff
Windows Outreach Team

Collapse -
Re: was pre-loaded on the PC (a trial version?)
by ChuckT / May 19, 2009 8:28 AM PDT
In reply to: MS Office 2003 Problem

Was this was a Trial version of Office? Just because the real, official install of Office being preloaded does not mean you can continue to use it past a trial period.

If it was a trial version, and you have not purchased the key (you would have been sent a "key") then this install will time out. I suspect that might be your problem.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?