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MPEG4 differencies in Europe

by Ragnerok / November 3, 2009 6:46 PM PST

I lately bought a Samsung LED UE46B7020 in Luxembourg.
I have resident in Denmark and when they switched to digital signals 1/11/2009 I had problems finding any digitals channels (cable TV) and after digging around I discovered that MPEG4 standard are different in the Nordic countries.
Question is now what to do ?

I am quite happy with my LED but irritated that what I thought was a common standard isn?t one at all. As an end-user you don?t have a chance to look through that jungle.
First I tried to upgrade firmware (just in case), but this failed - said it couldn?t find any files on the USB (tried 2 different ones) - very strange since it should be straight forward.

Samsung support in Denmark was next on line - sure they are nice people and polite. Kept telling me TV bought outside Denmark where not supported ? come-on Samsung we live in 2009 ? global world = global citizen. They did not know there where difference with MPEG4 and with the firmware no help or knowledge. One positive thing was that they would get a ?wise guy? to call me later. Lets see ? maybe he does call...

So.. Who know some hardcore stuff about MPEG4 tuners in Samsung?
Can they be reprogrammed or even changed to work in Denmark ?

and if you have any tip regarding the Firmware - would be nice too.

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MPEG4 differencies in Europe
by Samsung_HD_Tech Samsung staff / November 4, 2009 10:21 AM PST

Ragnerok,

Chances are the difference is in frequency chips and other hardware related issues. I don't think a firmware can fix that - though, I will admit that I'm not 100% certain.

I understand and appreciate the "global citizen" point of view, but the reality is that these are regional differences. We have NTSC, PAL and other broadcasting differences globally, so until that changes, the televisions are still regional. We didn't make the rules on this one, and one tuner - even with all the bells and whistles - would be extremely difficult to be perfectly compliant to work in every country. Some countries have rules against it, and the number of chips required to catch every broadcast would be outrageous. So we still "think regionally" when it comes to tuners, and I think you'll find most manufacturers are the same.

You may be able to pick up a freeview tuner at the local retailer, and then connect that via component, SCART or HDMI - while it would be a cost, it may be minimal cost with the result being a solution.

--HDTech

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UE46B7020
by Ragnerok / November 5, 2009 4:19 AM PST

Thanks for the answer; at least I now know how to deal with the issue.
Do you have any clue why the firmware upgrade process can?t find the file on the USB?
I there at link between the county set in the TV and the firmware version?
It looks like it the same firmware version for all UE46B7xxx which should eliminate the possibility for using a wrong file.
The guide is quite good so I am a bit lost here ?

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