What people are learning is that the common MP4 player from Ebay has no support and no one knows much about them. Sometimes you can't determine who made them.
My advice is to avoid them or get your money back.
One of the best French door fridges we've tested
A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.