ok, you said your firmware is current. I'm assuming then that you did go on the Sandisk site and downloaded the firmware updater.
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
There's alot more available on Sandisk's website to help you.
Try Sansa's support page of their how-to videos.
http://www.sandisk.com/Retail/Default.aspx?CatID=1468
Scroll down that list and it has videos on working with the player in all sorts of ways: MSC and MTP modes, Windows Media Player 10 and 11, Rhapsody, Napster, and Yahoo Music Services.
(MTP means Media Transfer Protocol, which basically means using Windows Media Player, and MSC means Mass Storage Compliance, which means opening Windows Explorer to drag-and-drop files into folders like any portable storage device.)
You should be able to make playlists and load songs pretty easily in Windows Media Player. Have you updated to Media Player 11? In spite of all the negative things said about Media Player, I find it works rather well with the Sansa (I have a c250).
I don't bother with playlists much myself; I have a tendency to listen to music in "album" format, but I have made a few lists.
Try the videos under "Windows Media Player 11" (or 10 or you're running that) "Adding music to your Sansa MP3 player using Windows Media Player 11 (or 10)" and "Adding a playlist to your Sansa MP3 player in MTP mode using Windows Media Player 11 (or 10)" to "walk you through" the process.
Hope this helps!
xarophti
I have a Sansa E250 Mp3 player I just bought. I've managed to get some music files on it, but has been very frustrated. I have no problem adding the device in MSC or MTP, what ever that means. But getting songs in my library is tuff and just trying load music from a CD is really tuff. I have WMP 10 and can't figure it out, The Sansa came with Rhapsody and it looked easy, but no luck either. So someone said try Media Monkey, but i'm lost.
I got all my music file into all three's library and I try to drag a file and place it in the sansa, it seems to go, but when I check my mp3 playeer,it's not there.
I can drag and drop from My computer or Explorer to te player, but I want to make some playlist and just have things go like they should.
Can someone explain what synching means and what it does?
What is best to use in getting files and playlist into the player?
I like the Media Monker cause I got my alot files in a fairly good order. I made some player in MM, but not be doing something right.
Some talk about converting the playlist to a pla file, whatever that means or how to do it.
My firmware is current, .18 at the end and I have converted most music files to WMA, to save room. Some of my files on my hard drive got to the player, but in CDA format. But they work.
Please help

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