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General discussion

Mozilla Firefox issues

Dec 28, 2005 7:00AM PST

I have been using Mozilla Firefox as my default browser for a few months and in general, I am satisfied with it. It does not have the frequent connection interruptions that I encountered every day with Internet Explorer - as in "IE has encountered a problem and needs to close." However, there is one issue with Firefox that is equally irritating and which happens frequently. When I click on some link at the web page I am on, it says, "Looking up www..." and then a message pops up that says, "Your session timed out while we were looking for www..." or "Www... cannot be found." This even happens on hotmail, so when I send a message and it tells me that it cannot find hotmail.com when I am at hotmail.com - what gives here? And why all the time out problems? Has anyone else encountered these issues with Mozilla Firefox? Can they be corrected? Thanks.

Discussion is locked

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Mozilla Firefox issues
Dec 28, 2005 12:37PM PST

I've also been experienceing the session timed out and cannot be found more & more lately.

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Timeout messages
Dec 28, 2005 10:14PM PST

are not normally browser specific. All the browser is doing is sending a request for a web page through your ISP to the ISP/Server of the web site. If there is no reply, or the reply is blocked somewhere along the line, then eventually the browser will time out. Different browsers may give different messages, but that is essentially the cause.

What are the reasons for this? Multiple reasons.

You haven't said what ISP you use or what type of connection you have, but if it is a dialup you are likely to experience more timeouts than, say, a broadband user. Your ISP should have a server status page on their home web site, and this may give clues to any problems they are experiencing.

The web site(s) could be having problems, either busy traffic or downed servers, or there coud be a break along the line. The route messages take along the internet are not straight lines but packets of information are routed through many different junctions.

I wouldn't thought this was a spyware or virus issue. They can interrupt browser connections, but these are generally fatal browser problems where the browser simply doesn't work at all, and not intermittent problems. However, it is wise to keep your anti-virus and anti-spyware utilities uptodate, and scan regularly for these pests. Also make sure your firewall is on and active.

Unless this becomes a major issue, there is little you can do I believe except try agian each time.

Mark

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Me too
Dec 29, 2005 12:04PM PST

This has been happening to me too. I thought it was my wireless connection, but maybe not.

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Thanks
Dec 29, 2005 2:12PM PST

I appreciate your reply, but I am still confused. If this is not a browser problem, why does it only happen with Mozilla Firefox and never with Internet Explorer or SBC Yahoo? Perhaps it is something Firefox needs to address and fix. I think I'll post them about it.

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Increase setting
Dec 29, 2005 4:04PM PST

You could try increasing the timeout setting to see if it helps:

* Type about:config into the Address Bar and press Enter.

* Type (or copy and paste the following bold text) network.http.keep-alive.timeout into the 'Filter' box.

* Double-click the timeout entry and change the value to 600 and click OK.

* Restart Firefox for the change to take effect.

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Firefox Issue and Not ISP
Dec 29, 2005 4:20PM PST

This is a Firefox 1.5 issue that seems to affect only some users, not all. I always hate to suggest a regression, however, in this instance I suggest going back to 1.0.7, until Firefox 1.5.1 comes out. I believe this version will address the issue.