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General discussion

Movies will not insert and/or play in PowerPoint

Feb 2, 2010 1:58AM PST

Very weird. I have a talk where movies used to play just fine (over 100's of showings). However, (and of course, given Murphy's Law, it happened in front of 300 people), the movies in this talk refused to play at a recent meeting. Of even more interest, I cannot reinsert the movies into the talk anymore. Specifically, I delete the frame image that represented the movie in PowerPoint, then use Insert>Movie as I always have, but after double-clicking nothing happens: the PowerPoint slide remains blank, the movie is not inserted, and there is no error message.

Relevant data:
The movies play just fine in either QuickTime Player 7 (7.6.3 (630) or QuickTime Player (10.0 (90.3.1)).
The issue persists in either the .ppt or the .pptx versions of the talk.
PowerPoint Mac 12.2.3 (091001)
OS 10.6.2
MacBook Pro 2.66 GHz Intel Core 2 Duo
Permissions in both the movies and the PowerPoint file are appropriate (i.e., listing me as owner with R/W privileges)
I have repaired permissions on my hard drive using DIsk Utility (11.5 (298))
As far as I can tell, my CPU is otherwise functioning just fine. Just to be safe, I have repaired the disk using Disk Utility.

Any advice would be greatly appreciated! Thank you!

Discussion is locked

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Insert movie from file in ppt for mac - nothing happens
Apr 6, 2011 12:09AM PDT

I'm having the same problem - did you ever find a resolution for this? I have a presentation TODAY and am desperate to figure it out and having trouble finding solution online. Any help much appreciated!

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Just to check
Apr 7, 2011 11:36AM PDT

if PPT is the culprit. Go to Users/yourname/Library/preferences and drag to desktop the file com.microsoft.powerpoint.plist and a folder Microsoft. Restart PPT and try again. If it starts working, trash everything except custom dictionary (if you ever used it). If it does not work, see if the movie file format is the one recognized (for wnw files you need to install Fllip4Mac first). If no culprit can be found, I would reinstall Office.