- trying another mouse
- trying another type of mouse (if possible on the laptop, I mean USB in stead of PS/2 or the other way around, but not all laptops have a PS/2 mouse connector)
- disabling the touchpad and see if that makes a difference
When someone from tech support sees the laptop, he might conclude that it is defective and exchange it.
I have a new laptop for work and waiting for my tech support is trying to say the least. .
When I try to highlight a letter, I wind up highlighting whole words or paragraphs without wanting to do that. It is then difficult to get the cursor out of highlight.
Also, when I click on an email to delete or move it, often several below that email tag along with it.
Soetimes when I open a document it goes directly into the body of an email without me wanting to do that.
Sometimes when i try to drag and drop a document it opens instead.
I tried adjusting the speed, etc. but this has not helped.
It is an optical mouse.