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Question

Mouse problem with my 3x Fire Button

by Franncone / November 22, 2015 2:38 PM PST

I have an A4Tech X-718BK mouse. Recently, the 3x Fire button started acting up, and instead of doing what it's supposed to do (double/triple left-click) it now triggers CTRL+F. I tried uninstalling and reinstalling the default mouse driver, but to no avail. What more is there to do?
I have Windows 7 installed btw, if that is of any help.

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Clarification Request
Did you try another mouse?
by R. Proffitt Forum moderator / November 22, 2015 2:46 PM PST

This is a typical issue and the first thing I do is swap out the mouse. Yes I might try to save the old mouse with a good clean up and canned air but here's a thing. Are you noticing more folk trying to fix hardware by installing drivers? Odd!

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not odd
by renegade600 / November 22, 2015 2:51 PM PST

not really odd, gotta eliminate all possibilities - especially if you do not have a similar mouse to swap with.

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The cost at the shop
by R. Proffitt Forum moderator / November 23, 2015 1:24 PM PST
In reply to: not odd

Makes it odd. At 150 a hour you know to try it with another mouse. I'm finding more and more folk wishing to fix hardware with software. If you already removed and reinstalled drivers well that's done. I'm sharing what I'm seeing more of at the shop. Folks wanting it to be a software fix. We have to nod a lot more today as these clients seem unwilling to take the cheap exit.

Why not take more of their money? Hate doing that but if they insist.

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