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Mouse not showing up in device manager

by lshah81 / July 5, 2004 2:54 PM PDT

So my mouse is not showing up installed on my computer. It's an old optical Microsoft Intellimouse. It's been working since I installed it on this computer(2 years ago). I have tried removing the mouse, shutting down then plugging it back in, but when I start up it still doesn't show up. It just all of a sudden uninstalled. I tried restoring my computer, using restore points, to a few days ago when it was working but no luck. I also tried going to Microsoft's website and installing the intellipoint software but again no luck. In my Device manager, there is no mouse or pointing device subsection. When I try to use an old mouse I have lying around it works again. Does this just mean that the Intellipoint Mouse is broken? Should I just buy a new mouse? Thanks for your help.

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by FrankQTran / July 5, 2004 3:31 PM PDT

Time to change the batteries for your mouse?


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Re: WAG....
by lshah81 / July 5, 2004 3:54 PM PDT
In reply to: WAG....

There are no batteries in the optical mouse. I believe it's powered by the computer itself.

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by FrankQTran / July 5, 2004 4:55 PM PDT
In reply to: Re: WAG....

How about the brand and model of that optical mouse?

I haven't seen any optical mouse powered by computer itself.


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Re: Mouse not showing up in device manager
by Cetin Denislam / July 5, 2004 7:48 PM PDT

MS had a problem with Intellimouse Opical. They had a page titled "Optical Mouse Replacement" (actually page is vanished, "the page no longer exists" message) where they described some problems. They'd change it if less than 1 year bought and if the end user's location was in North America.

From what you described, it sounds that your mouse it's broken. One comment: you didn't tell what was its type.

Finally, if I look at one new sealed MS Intellimouse Opical, it's PS/2 or USB and Made in China.

Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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Re: Mouse not showing up in device manager
by lshah81 / July 6, 2004 4:37 AM PDT

On the back of the mouse it says "Intellimouse w/ IntelliEye 1.0 USB and PS/2 Compatible Made in Mexico" It's about 4 years old. Is it just time to buy a new mouse?

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(NT) (NT) Try the MS mouse on another PC. If broken, that's it
by Cetin Denislam / July 6, 2004 4:47 AM PDT
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Re: (NT) Try the MS mouse on another PC. If broken, that's i
by lshah81 / July 6, 2004 8:43 AM PDT

Tried it in another PC. Looks like the mouse is totally dead. Thanks for everyone's help.

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