mouse no longer wakes up computer??(dell) desktop

by MJ39120 Apr 13, 2010 12:37AM PDT

I have a dell desktop 530s or 5 can't tell which
I have vista,my computer is 1 year old

mouse no longer wakes up computer??
For months now I go to start go over to ist the power button, I click that and it makes my computer sleep or hybernate?? It just started giving me problems ,I can't just shake my mouse anymore and wake it up I would have to push tower button to wake up or boot it back up. I don't know why that just started.All I want to do is shake my mouse or touch keyboard and bring my desktop back up.I have checked in device manager and both the keypad and mouse are checked to bring computer out of sleep mode but it does not.

in power management power button settings says when I choose power button do this and (choice is sleep)

I just went to start,sleep and it went to sleep, I shook my mouse and touched my keyboard nothing, I think i hit the esc key and the screen came back up. I tried it again and nothing I did would bring my computer back up my screen kept saying check cable, I did and I finally had to push tower button off and on again, my screen finally came back on but not fully all at once and I heard beeping, I finally came back on.

I went into set up (scary) and under power management I saw this
remote wakeup -ON
auto power on- disabled
if I have to change something please step by step instructions.I am not good at going into parts unknown on my computer and would need step by step directions on how to fix this and how to get back to desktop if I have to go back into setup.

Thanks!

Discussion is locked

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gave wrong info

by MJ39120 Apr 13, 2010 12:46AM PDT

I said
I can't just shake my mouse anymore and wake it up I would have to push tower button to wake up or boot it back up.

I posted this wrong above (I can't push tower button on tower) to wake up, that only works on complete shut down.

Thanks!

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Ouch

by r. proffitt Forum moderator Apr 13, 2010 12:49AM PDT

Sounds like the machine did not sleep but crashed when told to sleep.

Sadly for most there is NO step by step cure since the cause and cure for this one has some thousand causes and cures.

For now I will offer only this. TAKE GRIF'S ADVICE at the next link and scan for malware.

Bob

Link -> http://forums.cnet.com/5208-6122_102-0.html?messageID=3197212&tag=forums06;posts#3197212

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Thanks

by MJ39120 Apr 13, 2010 12:57AM PDT

I have mailwarebites on my computer and did a quick scan the other day, now when I click it I get this error code 714 (0.9) thats strange..
Thanks!

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That's a clue.

by r. proffitt Forum moderator Apr 13, 2010 1:00AM PDT

Using that as a clue I double down and ask that you follow Grif's advice on the 2 other titles of SuperAntiSpyware and RKILL.
Bob

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getting error for mailwarebites

by MJ39120 Apr 13, 2010 1:08AM PDT

I have that mailwarebites and ran a quick scan the other day, noothing was found, now when I click it I get this error error code 714 (0.9) thats strange, what does that mean?
Thanks

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SuperAntispyware Manual Updater ???

by MJ39120 Apr 13, 2010 1:22AM PDT

thanks sorry for double post

do I still need this I downloaded the spyware and clicked update and it said it is updated
SuperAntispyware Manual Updater http://www.superantispyware.

Thanks!

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found

by MJ39120 Apr 13, 2010 2:10AM PDT

I ran the superantispyware and it found
131 adware tracking cookies , what do I do, highlight that and delete.
Thanks again.

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Cookies are harmless things so far.

by r. proffitt Forum moderator Apr 13, 2010 2:34AM PDT

Delete please but what about that launch failure earlier. How did you fix that?

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nothing yet

by MJ39120 Apr 13, 2010 2:48AM PDT

as of now I have done nothing about the error above, was there a sequence I was
to follow??

also what is this RKILL.I looked at the link you posted and did not see that to download only the spyware.

Thanks!

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What to do next.

by r. proffitt Forum moderator Apr 13, 2010 2:55AM PDT

Armed with your malwarebytes failure post in the Cnet Spyware Forum about that. Here you have a small exposure and in the right forum you'll get the best answers to the malwarebytes issue which is a fine clue to your other problems. I've lost count how many times malware has cause machine problems.

As to RKILL, ask there too.

Bob

PS. Link to Cnet forum -> http://forums.cnet.com/spyware-viruses-security-forum/?tag=rb_mtx;f06-fd

mouse no longer wakes up computer??(dell) desktop

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