Make it a warranty issues. Vista and machines that came with it are still under warranty. I'm firm about this and ask them to "fix or refund".
Bob
When I put Vista Ultimate into sleep mode, the PC starts up again without a problem except that the USB mouse is frozen and no amount of unplugging it and replugging it back in will pursuade it to start again. The only option is to shut down completely and restart.
Any ideas?

Chowhound
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