Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Alert

Moto G5s touch-screen not working after Oreo update

Oct 31, 2018 8:07AM PDT

Following the Motorola Android Oreo update, users of Moto G5s phones that have had replacement touch-screens are reporting the touch-screens are not working, effectively rendering the phones useless. An ongoing issue with Motorola Support.

Discussion is locked

- Collapse -
How did you fix this?
Oct 31, 2018 12:22PM PDT

Just wondering.

- Collapse -
Moto G5s touch-screen not working after Oreo update
Nov 7, 2018 9:39AM PST

No solution from Motorola yet.

- Collapse -
It appears there are a few affected.
Nov 7, 2018 9:45AM PST