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Motherboard or CDrom issue?

by gwanmasallie / July 6, 2005 1:21 AM PDT

Toshiba Satellite A45S121 notebook will not recognize cd/dvd
I could not turn my notebook on, so I called the tech guy on my warranty. He tried to resuscitate it and told me to pull out my card bus adaptor. When I pulled it out it was bent and it wrecked the cardbus slot. I sent it in to repair and they returned it (service denied)..when it came back it would power on ..before I sent it in it would not power on. But now it does not recognize the cd rom..I give up on the warranty people..How do I know if my cdrom can be replaced or this is a motherboard issue?

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(NT) (NT) Check Device Manager
by damasta55r / July 6, 2005 10:24 AM PDT
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Check Device Manager
by gwanmasallie / July 15, 2005 12:37 AM PDT

This was one of the first thing I did. The device manager no longer recognized the cdrom.

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more info needed...
by server / July 6, 2005 12:11 PM PDT

>>When I pulled it out it was bent
>>and it wrecked the cardbus slot

Are you saying the cardbus was bent or
the pin from the cardbus slot were bent?
If the latter, then its possible the pins
are touching one another. You may need
to bend them straight (if you can)
Strange how TOshiba would 'deny' your
warranty claim unless they suspected abuse.
Check your cd rom in DOS or safe mode.
Also check your bios to make sure CD is

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Toshiba warranty denied
by gwanmasallie / July 15, 2005 12:33 AM PDT
In reply to: more info needed...

The cardbus itself was bent on the end. When I pulled it out, which the tech support guy insisted that I do, it did internal damage also. A tech guy is fixing the cd rom..He said it was fixable. I will have to pay for it. I asked for my warranty money back. That will help pay for the computer technician.

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