With everyone else not having this problem, the issue comes down to the simple problem that the machine of the load of the OS is broken.
It's a new Dell and you are letting them off the hook.
Make this point with them:
1. Fix it or give me my money back.
2. Be sure you are not loading ANY mouse software. I write this because Logitech and others are known to gum up the works. SO a clean install of the OS and just plugging in an USB mouse will work for the mice I have at office and home 100% of the time. And for everyone else.
3. item 1 is a good idea. Have you been shopping for laptops recently?
Bob
The old Newbie thread is too far back, so I'm starting this one. To review: New Dell laptop Win XP home recognizes external mice (3 so far) only 50% of the time. Had no luck returning the machine, and Dell has sent CD's for a reformat of the HD. I am suggesting everything I can think of to my father, the owner, before he ends up with more trouble than he knows what to do with. What do you guys think about going into Device Manager and uninstalling all entries for USB controllers and hubs -- hoping that on a reboot the thing will install USB controllers along with the mouse? If this sounds like it might be worth a try, please post a detailed step-by-step. I do not have XP, the machine is 700 miles away from me, and my father is inexperienced. Thank you for your input and support.

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