Read how at https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web
As a test, remove the Seagate drives.
I've traced odd hard to pinpoint to Seagates that passed tests.
Please help. I have tried everything I can think of to solve this problem with no success. It is obviously above my pay grade so I’m calling on people smarter than I am.
My computer has been randomly freezing, at least once a day, sometimes 5+ times a day. The only way to recover from this problem is to disconnect the power, reconnect and reboot.
SYMPTOMS WHEN PROBLEM OCCURS
1. My monitors will randomly go blank, and then show no signal. After 10+ seconds, sometimes the monitors will regain signal and the system operates normally.
2. Other times my monitors will go blank, show no signal, will not regain signal and remain blank. The system appears to still have power as the lights on the motherboard, monitors and my video card are all lit. But the system acts as if it is frozen and will not operate unless I restart.
3. Sometimes my monitors freeze showing the last thing to appear on the screen, except with random horizontal lines running through the image. (See attached screen shot) The system appears to still have power as the lights on the motherboard, monitors and my video card are all lit. But the system acts as if it is frozen and will not operate unless I restart.
MY DIAGNOSIS OF THE SYMPTOMS SO FAR
1. The symptoms above occurred with two different computer systems.
2. Every piece of hardware in my new system is brand new except the following which were transferred from the old system to the new one:
a. PNY CS1311 480g SSD (contains Win 10 Operating System)
Note: This drive contained Win 7 in the previous system
b. ST2000DM001-1ER164 (Data Drive G)
c. ST3100052BAS (Data Drive L)
d. 650w power supply
3. Items 1 & 2 above lead me to believe one of the following could be the source of the problem since they seem to be the only variables contained in both computer systems:
a. One of the 4 components from the original computer system may be causing the problem.
b. Power fluctuations from the wall outlet may be causing the problem, since it is happening on two different machines.
TROUBLESHOOTING SO FAR
1. (Unsuccessful) I purchased a Cyber Power Battery Backup system with automatic voltage regulation (AVR) to eliminate any potential power fluctuations. Didn’t work. So I’m assuming the problem is NOT power fluctuations from the wall outlet.
2. (Unsuccessful) The power supply from the old system may be faulty. I replaced it with another 650w power supply from a working system. Didn’t work, problem still occuring.
3. (Unsuccessful) I researched the power demands of my new system and discovered 650w barely met the systems needs so I purchased a new Evga 1050g which I believe has more than enough power to supply my system’s needs. Didn’t work, problem still occurring.
4. (Unsuccessful) I ran CHKDSK on both data drives. “CHKDSK G: /F /R /X” Drive “L” completed successfully with no problems found. Drive “G” completes stages 1-4 successfully but errors out on stage 5. “An unspecified error occurred (766f6c756d652e63 470)” I ran it twice, same error both times. So I disconnected this drive from the machine hoping it was the source of the problem. It wasn’t, problem still occurs. Because drive “L” submitted no errors I assume it is not the source of the problem.
5. (Unsuccessful) I ran SSDLIFE PRO on the SSD C: drive. (S.M.A.R.T.) I do not completely understand the results but get the overall impression “The disk is healthy” since it states right at the top of the results page “The disk is healthy.” See screen shot of the results below.
At this point I am out of ideas. I assume it still may be the SSD drive since I don’t completely understand the results, but if that is the problem, I don’t know how to fix it outside of just buying a new drive and reinstalling everything. I would prefer not to do that unless someone with more knowledge than I suggest it is my next step.
Thanks in advance for your help.
Additional screen shots with information you may need is posted below.
SSDlife Pro Screen Shot 1
SSDlife Pro screen shot 2
PCPartPickers List of Components in this computer
Device Manager Screen Shots
Frozen Screen Shot