monitor screen rolls uncontrollably

I've looked in the forums but find no instructions on how to stop a monitor (as a peripheral to my Surface) from scrolling up and down uncontrollably. Control Panel in Windows ten doesn't even have a section anymore for monitors. I had to ask Cortana to open it, but there was no solution there.

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Tried the monitor on another computer?

Did you mean "rolling" or "scrolling"? Being older, to me "rolling" reminds me of the old TV's with vertical control knobs to stop that.

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Re: scrolling

I've never seen the desktop in Windows scrolling. And I've never seen MS Word scrolling to the bottom of a document automatically, and up again to the top and repeating that.
So maybe it's only in some programs?

If it happens to be a laptop you're talking about, does it help to disable the touch pad and disconnect the mouse?

Post was last edited on November 27, 2017 10:55 AM PST

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I wonder if...

...he could have one of those extra mouse functions turned on when the page automatically follows the mouse? I haven't seen that lately, but maybe some are still including it in their mouse functions.

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On second thought

I HAVE seen that before, but the person was using a wireless mouse and the battery was getting low.

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