Question

monitor screen rolls uncontrollably

I've looked in the forums but find no instructions on how to stop a monitor (as a peripheral to my Surface) from scrolling up and down uncontrollably. Control Panel in Windows ten doesn't even have a section anymore for monitors. I had to ask Cortana to open it, but there was no solution there.

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Answer
Tried the monitor on another computer?

Did you mean "rolling" or "scrolling"? Being older, to me "rolling" reminds me of the old TV's with vertical control knobs to stop that.

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Answer
Re: scrolling

I've never seen the desktop in Windows scrolling. And I've never seen MS Word scrolling to the bottom of a document automatically, and up again to the top and repeating that.
So maybe it's only in some programs?

If it happens to be a laptop you're talking about, does it help to disable the touch pad and disconnect the mouse?

Post was last edited on November 27, 2017 10:55 AM PST

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I wonder if...

...he could have one of those extra mouse functions turned on when the page automatically follows the mouse? I haven't seen that lately, but maybe some are still including it in their mouse functions.

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On second thought

I HAVE seen that before, but the person was using a wireless mouse and the battery was getting low.

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