monitor gets stuck at sign in

- Collapse -

I Doubt It's The Monitor

by Grif Thomas Forum moderator Apr 21, 2013 2:18AM PDT

Despite your topic, I doubt the the monitor is the problem.. Still, it would help if you gave us more information about the computer and monitor.. The make and model is necessary.. Is this a desktop, or are you referring to a laptop? Despite your statement, I'm guessing the "Mouse" doesn't actually get stuck, but the cursor/arrow on the screen stops moving,,,,,, is that a correct "guess"? What have you tried to fix the problem? The more information you give us, the better informed our answer will be.

In the meantime, have you tried starting the computer into Safe Mode? If not, follow the steps in the link below to do so.. Does the mouse arrow work correctly in Safe Mode?

How To Start In 'Safe Mode'

Have you tried using a different mouse, and if possible, make it a PS2 mouse (round jack on the back of the computer), instead of a USB mouse???

Can you login using the keys on the keyboard? (Pressing the "tab" key will change the active location from one spot to the next, where you should be able to type in your username and password, then press the "Enter" key.)

Hope this helps and let us know more.

Grif

- Collapse -

What's the actual problem???

by Harshada321 Apr 21, 2013 8:53PM PDT

In the title field you have mentioned that your monitor gets stuck & in the body part you have mentioned that the mouse got stuck. What is the problem actually? Please elaborate.

- Collapse -

HELP!

by wndbarnes Apr 22, 2013 3:44PM PDT

WHEN THE MONITOR GETS TO THE POINT WHERE YOU CLICK ON YOUR NAME TO SIGN IN THE MOUSE CAN'T BE MOVED TO SIGN IN! CAN'T GO ANY FURTHER NO MATTER WHAT I TRY AND SO I GUESS YOU COULD SAY I NEED HELP!

- Collapse -

Please Try The Earlier Suggestions..Then Let Us Know Results

by Grif Thomas Forum moderator Apr 23, 2013 9:15AM PDT

Unfortunately, your latest post is basically a repeat of your first post.

Of course, we still need the information asked for.. Make and model of computer? Desktop or Laptop? Operating system installed? Will it work correctly in Safe Mode? Can you log in using the keyboard alone?

Hope this helps and let us know more.

Grif

- Collapse -

help needed , stuck!

by wndbarnes Apr 26, 2013 4:23PM PDT

my pc is an AMD 64 ATHLON CFL Signature Series,windows xp home editon.I can't go any further than the sign in with the key board in fact none of the sugestions given by anyone has helped at all! a friend of mine wondered if it could be my geforcf graphics card,could it be ? this pc is a desktop 400 watt power supply, 64-bit 2800+ mhz,will not even work in safe mode ! what to do ?

- Collapse -

help needed , stuck!

by wndbarnes Apr 27, 2013 1:41AM PDT

I have tried all sugestions given to this point and none of them has worked, in fact some of them---- more than once!!

- Collapse -

Re: mouse

by Kees_B Forum moderator Apr 27, 2013 1:52AM PDT

I doubt if you really need the mouse to login, but I can't try it in XP at this W7 machine.
And I don't read you tried another mouse yet, let alone another type of mouse (PS/2, USB, wireless) or replaced the battery of your wireless mouse).

Kees

- Collapse -

I have a XP machine here and no mouse is needed.

by r. proffitt Forum moderator Apr 27, 2013 2:59AM PDT

I can tab to the user and press enter or I can press control-alt-delete for the old style login.
Bob

- Collapse -

help, stuck

by wndbarnes Apr 27, 2013 5:52AM PDT

tried all and no luck

- Collapse -

Please Explain Clearer

by Grif Thomas Forum moderator Apr 27, 2013 10:12AM PDT

Saying "I have tried all sugestions given to this point and none of them has worked, in fact some of them---- more than once!!" doesn't tell use EXACTLY what occurred when you tried EACH and EVERYONE of the suggestions given.. More information is needed..

Unfortunately, you still give us no clues as to EXACTLY what happens when you attempt to move the mouse...OR... what happens when you press the "Tab" key to move around the login page so you can then enter.. You haven't told us the TYPE of mouse you're using? Did you actually try replacing your current mouse and keyboard with the old PS2 (round jack) type of mouse and keyboard?

Although the graphics card could be freezing up when the computer starts and therefore causing the screen to freeze, and we would test the theory by replacing the card, we usually try the other alternatives first simply because they're free or less expensive to test.. Let us know EXACTLY what happens when you perform the other tasks first.

Hope this helps.

Grif

- Collapse -

Please explain the problem

by amy_lewis Apr 23, 2013 9:17PM PDT

I am not getting you what you want to say
Please describe the issue properly
If I am going in a right way then i think that your Operating System Files has been deleted or been corrupt. Thats why it is not allowing to sign in your computer after booting and it freezes there. You should reinstall Windows

CNET Forums

Other Forums

Forum Info