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Every time i start the computer I get the message

"moffice.exe has encountered a problem and needs to close. We are sorry for the inconvenience".Please tell Microsoft about this problem

I'm using Windows XP pro sp3 Internet Explorer 7.00.6000 Office 2002/xp 512mb sd ram

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Do a Google on . . .

In reply to: moffice.exe


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Are You Using Motorola Phone Tools To Sync? ?

In reply to: moffice.exe

..or possibly using a Labtech wireless mouse software? You'll need to do a search for that file on your computer and see which program it's associated with...

That error seems to be related to issues with a variety of phones which sync to Microsoft Outlook.. Just some thoughts below:

1. Do you have Service Pack 3 installed for Office 2002? If not, give it a try.

2. Have you checked for updated cell phone syncing software which might be available at the cell phone's website..

3. Which antivirus do you have installed? Tried uninstalling it or temporarily disabling it to see if that's the culprit?

4. If you have a wireless mouse software with which the file is associated with, try uninstalling the software.. Most wireless mice will work fine without it.

5. Or if it's a cell phone issue, have you tried uninstalling, then reinstalling the current cell phone software.. (A few Windows XP SP3 installations caused issues with a few installed programs.. Occasionally, uninstalling the problem program, then reinstalling it got things going correctly again.)

Hope this helps.


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Are you using Motorola Phone Tools to Sync ??

In reply to: Are You Using Motorola Phone Tools To Sync? ?

No I'm not using Motorola Phone Tools to Sync (?)
1 I have Service Pack 3 installed
2 I have removed (Nokia) software alltogether
3 Have BitDefender anti virus installed
4 No wireless mouse software installed
5 See above
I'm also recieving at various times " Device Detector. Device Detector has encountered a problem and needs to close. We are sorry for the inconvenience". Send error report. usually I just remove the message and continue.

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Re: mofffice.exe

In reply to: Are you using Motorola Phone Tools to Sync ??

That's not a standard Windows program.
It's difficult to tell the source of the problem without knowing what program it is. So can you tell us? Just do a search for moffice.exe on your whole hard disk and tell us the full filename, like c:\program files\nokia software\utilities\moffice.exe


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In reply to: Re: mofffice.exe

Sorry, should have read msoffice.exe but the message could apply to any other software I was using. As stated I have removed all Nokia software and still recieve the "messages"

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Re: msofice.exe

In reply to: Re:moffice.exe says it's a toolbar program for MS Office 2000 or 2002 (=XP). I've got Office 2003 here and no such program. Or it is malware, depending on the location and filesize. Since you didn't tell those details (even when I asked for the full filename), I can't tell. Only you can.

Anyway, if you can do without it, do Start>Run>msconfig, go to the startup tab and uncheck it. If doesn't run at boot, it probably won't give errors anymore.

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Re: msofice.exe

In reply to: Re: msofice.exe

Startup moffice C:\Program Files\Labtec\Mouse\2.1\Moffice.exe. I have unticked same which has removed the problem.Also i removed Device Detector from my photo editor ACDsee which has stopped the other annoying message.
Thanks for the help

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