Computer Help forum

General discussion

Modem Problem

I have microtek 56k external dialup modem. When I connect to internet, after few seconds, incoming of data bytes stops. When I disconnect and tries to reconnect an Error come ?ERROR OPENING PORT MODEM OR OTHER CONNECTING DEVICE FAILURE?.

Discussion is locked
You are posting a reply to: Modem Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Modem Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -

In reply to: Modem Problem

Unplug all connection to modem. Then reconnect everything. This may clean a dirty contact.

Use modem on another computer. If it works fine on another computer then it's the computer software causing the problem. Un-install and re-install modem software. It maybe the OS and not the modem software, this may require a re-install of OS to fix (not a job for a novice).

Sometime the ISP connection is the problem. Make sure by calling ISP that they are not having the problem. I have seen error messages like this when it was the ISP not providing a good signal.

The modem maybe going bad. Works for a few minutes and as the failing part hates up the modem shut down.

Hope this helps.

Collapse -
Check and verify

In reply to: Modem Problem

I find if you wait a few minutes before retrying to connect again, you give time for things to settle down. That includes your s/w or h/w from being still being attached and/or the ISP releashing you. If anything, I hardly find an ISP say, "they're the cause of a problem", but contact them if you exhausted all hope. Usually, I just replace the modem as it maybe the cause(50/50) of the problem. Just be sure to uninstall any older modem drivers, etc.. The cost of a new modem isn't that great and worth it if only to be back online and you can say to the ISP, "I already exchanged the modem". You can try the diagnostic test of the modem before any dialing at its modem icon in control panel. Again, you can say, "I did that".

tada -----Willy Happy

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.