Just some links for you to check out:
How to troubleshoot TAPI errors, fax/modem alerts and other modem related problems
Subject: Tapi modem is not accessible modem may be in use
Errors Using Non-TAPI Programs If TAPI Program Set to Answer
Hope this helps.
I have reformatted my computer - some luck, some knowledge - I run a Pentium III 866/133 Windows ME. I don't have a recovery disk with the computer (never given)and no disk or floppy for the modem driver (never given) I have a SmartLink 56 56UST V.90 USB Modem. Under Device Manager , it shows it there and that the COM ports 1 and 2 are functional. I installed Winfax Pro 10.0 - when it tries to configure the modem - it tells me it is busy. So I tried to update the drivers from the SmartLink internet site - downloaded to a driver file. Went to Modems - updated the file from this specific location. Went to Winfax - same problem. Tried to send a fax - the message is "TAPI modem is not accessible. Modem may be in use". Don't know what to do now? Any ideas? Thanks in advance