The speed is not going to be 10 anything because as you get out of Charter's network those downloads are you battling it out for data from what server across what network to you?
Many are still trying to demand speed from their ISP when the ISP does not own the entire connection from that server to you.
Besides you didn't tell how you measured this. Torrent speeds are well known to be throttled.
I've been trying to solve my problem for a few weeks now. At first I thought it was my out dated D-link router. I have charter cable for TV and internet. I just spent $ on a new linksys/cisco router and supposed to be getting 10mbps DL speed. When the internet was SO slow again, I hooked up my PC directly to the modem, reset the modem and for about 10min. or so I have the full 10mbps speed, then it starts to drop off, down to 7, down to 5 and goes all the way down to 1 or 1/2mbps! I hooked up our 2nd PC directly to the modem and reset the modem, same thing, great for the first 10min. or so. I have contacted charter a few times and they are just clueless! Telling me to clean my PC of adware/spyware and crap like that.
So, I'm just wondering if it's not just my modem which is not from charter, it's one I bought a couple years ago and is a Motorola surfboard.... don't have the model #, not at home right now. I just hate to put more $ down on a modem after just buying a router and find out it is a problem with Charter. Any insight?