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General discussion

Modem noise on the line

by zoecutting Feb 15, 2006 9:13PM PST

Hi,

Recently my telephone line had a fault on it, I had no dial tone, this turned out to be a network fault that i've been told by the phome company is fixed. I have a dial tone now but cannot get my broadband to work.

My broadband modem and telephone line go into a splitter which plugs into my telephone socket. If I lift up my phone I can hear the dial tone and also the screeching modem sound and a lot of hiss. If I unplug the splitter and plug the phone directly into the wall socket it is fine.

The phone company (BT) tell me that there is a problem on my line but I'm not convinced. Surely the fact that I don't get any noise when I unplug the splitter means that it is what is causing the problem?

Any advice on this gratefully received. If it's the splitter I can just buy another rather than wait 2 weeks for BT to fix it...and have no internet all that time!

Discussion is locked

3 Posts

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(NT) (NT) Bad DSL filter maybe.

by Ed Mead Forum moderator Feb 16, 2006 8:18AM PST

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(NT) (NT) where are your filters?

by linkit Feb 26, 2006 3:03PM PST

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Be sure to put filters on everything.

by chuckieu Mar 1, 2006 4:57AM PST

Phones, fax, Dish box. Every phone line used, but not
individual things. For instance, I have one line that goes from filter to answering machine to fax to desk phone. Just the one filter needed. SBC supplied a kit with modem, software and 6 filters. Most companies will
be similiar. chuck

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