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Question

Modem can't provide full speed.

by Sep 29, 2016 9:50AM PDT

So I have upgraded my Internet connection to 500/200 Mbps. My isp gave me a modem, I could only put it on the attic, cause of some wiring issues, when I directly connect my laptop to the modem, I get 500/200 on speedtest.net, but when I connect my tp-link archer C2 router (500/500 Mbps on 5ghz) I can only get 90/90 no matter what device I use, same goes with powerline adapters. So is this normal, or the modem's fault?

Discussion is locked

11 Posts
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Answer
That sounds about right.
by Forum moderator Sep 29, 2016 10:03AM PDT

100BT Ethernet is 100 megabit so to go higher you need gigabit Ethernet links. Check your router and Modem to see if they have the required ports.

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Here's the problem
by user26543218 Sep 29, 2016 10:42AM PDT

It is a gigabit port, I connected my laptop to that port and it gave 500/200, but when I connected my router, it gave 90/90. Now, this modem has a built-in WiFi router too, it can only give 90/90 too, so I think it's the modem's problem, but who knows.

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Re: speed
by Kees_B Forum moderator Sep 29, 2016 10:53AM PDT

You proved that WiFi is slower than a wired connection. Nothing really wrong, that's how it is.

Still, it's more than enough to view Netflix or any other video service in perfect quality via WiFi. Few people need more than that.

Post was last edited on September 29, 2016 10:58 AM PDT

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Technically
by user26543218 Sep 29, 2016 11:01AM PDT

Well, yes, most of the time, interference and things can cause slow downs, and my powerline adapter (tp-link 1200mbp/s, the powerline adapter is wired upto my laptop) can only get 90/90 out of my modem, most likely that's the modem's fault.
Still, thank you for helping,and hope you have a good day.
Oh and we don't have netflix in Hungary ^^

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Edit
by user26543218 Sep 29, 2016 11:03AM PDT

My router is capable of giving off 750 mbps on both channels, and 500mbps on 5ghz, so it should be fine.
And I live far from other houses, so interference shouldn't be a problem.

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Here are the results
by user26543218 Sep 29, 2016 10:50AM PDT
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Answer
Just noticed you wrote 5GHz.
by Forum moderator Sep 29, 2016 11:43AM PDT

That needs all the ducks to be in a row. You would check your router firmware, the Ethernet cable to be gigabit rated and not fall for the 5GHz should be faster trap. Test on 2.4GHz too.

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Checked everything.
by user26543218 Sep 29, 2016 12:28PM PDT

So, I updated the firmware, got a new cable, and tried on both 2.4 and 5ghz, it's still the same, I will request a new modem If I can't figure it out, and again, thanks for the help.

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Answer
So let's do some google.
by Forum moderator Sep 29, 2016 1:17PM PDT
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Finally
by user26543218 Sep 29, 2016 4:40PM PDT

So I called my is, and they told me, that a lot of other people have this problem with their modems, and they will get me a new one, thanks everyone for helping.

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ISP*
by user26543218 Sep 29, 2016 4:41PM PDT

I meant isp but my phone auto corrected lol

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