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General discussion

Model 1590 counter locks-up

Aug 31, 2009 12:17AM PDT

While watching a streaming movie on Netflix, the counter on the unit frequently locks-up, but the movie continues to play. At the end of the credits, the entire unit locks up including the remote. I have to reboot the player in order to watch another movie.

Also, while using Pandora, I often get " the network is unstable" message. I need to turn the system off and back on again in order to continue to keep listening.

I have checked my DSL line and also had my carrier check as well and everything is working as it should. I'm using a CAT6 cable which is approx 12 ft. long. I have tried to reset the unit and I also confirmed that I have to correct firmware.

Two calls to Samsung were a complete waste of time.

Can anyone offer any suggestions?

Thanks,

Keith

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