Mitsubishi DLP Television WD-57831 Class Action Lawsuit

I have the same issue and would like to explore our options for a law suit please contact me at samuelblanchard@comcast.net

We purchased WD-62725 from Tweeter (which is now belly up) and we are left with a giant projection televison that is useless. The blinking green light from hell and now the TV does not power on at all. We have replaced the light bulb and have had noting but problems since. Paid $4600 for this beast over 4 years ago, we were told this was the TV of the future 1080p, HDMI ECT..... we have a 1080I NON working DLP tv. I would love to take part in any class action law suit, and also am open to any repair feedback....

Mits class action suit: I am interested in being part of class action law suit. I bought [2] model # WD62725 models. I gave [1] away because I was unhappy with the clarity of the T.V.. The other one I put in my bed room. I gave 3900.00 for the 1st one and bought the other for 3000.00. I had the green light blinking and the T.V. would go off and not come back on. I called a T.V. repair company out and they said that Mitsuibishi was having a serious problem with that and they had to replace the main chassis. That fixed my problem and nine months later the new chassis went out with a different problem. I have on every input no picture with scribbly yellow lines on a blue back ground [ no picture ]. Called the repair company back out. I was fortune it to have a service contract that covered the first chassis and the second is under warranty for one year. I would be interested in joining a class action suit. My name is David Leewright and my e-mail address is d.leewright@yahoo.com

Did you have the dreaded white spots? I am fight with Mitsu right now about the white spots that multiply daily. The repair company said is probalby the engine which is over $600 to repair. Is that what you found? They told me no one had EVER reported this problem and there was NO recalls.

Mits has had problems with the light engines on there DLP's I had mine replaced as they extended the warranty by 2 years on certain model DLP's with light engine problems. So them saying that they have never had these problems is BS. You need to try and speak to someone in california. DO a search through this thread as someone posted a name and number of someone in California to contact.

what model was yours? Mine is WD65733. We replaced bulb last year and now have the white dots multipling daily.

Its been since 2007 since there has been talk about a class action against mitsu~ I have a 62" and have had to replace the bulb several times over the last 4 1/2 years (at $250 a crack) Also, just recently the light engine went, repair came to fix it under warranty (we bought a 5 year, going to expire in oct 2010) he came with a refurbished light engine and it did not work. Still waiting for him to come back and put the right one in, its been a month. Argh! Now I have wires everywhere, a 25" tv sitting on my livingroom floor and a 2 year old running around. My 20 year old 25" tv should be very nice watching the superbowl on this year, 20 feet away.......Anyway, Mitsu ticks me off, lets get something done. I dont have the knowledge to start something, but is willing to help whoever that may have some law suit knowledge.

First of all it is not 1080p like it says ON THE TV, and I was told when I bought it. The light light went out in one year and 3mos. 2 mos later the power board AND light engine went out. After months of fighting with Mitsubishi they were replaced. Now two years later the light engine is out again. First I didn't get the TV I was told I was buying (1080p) and in 4 years I have been through 2 bulbs, 1 power board and 2 light engines. What a bargain for a 5000 dollar TV that one year later sold for 1999. When are we going to get this class action suit going. I don't care if the lawyers get all the money or not as long as MITSUBISHI gets hit hard enough to put them under. A suit like that will be worth it's weight in gold just for their bad publicity especially now with the market so soft. Mitsubishi has gone from the most trusted name in TV's to the biggest fraud. It's time the public knew the truth!!!!!!

Bought my WD73727 10/05, replaced lamp around 11/08, replaced light engine 11/08 twice (first replacement faulty), now experiencing same solarized/photo negative picture quality suggesting need for another light engine replacement. I bought extended 5yr warranty so I'm still covered...for now. I'm calling retailer and Mitsubishi in the morning to see about getting my money back for when this problem occurs again.

Purchased from Good Guys with extended warranty from GE
Now has wavy lines and after a power outage have blinking timer light
Have been waiting two months for Mitsubishi to mail out chassis part to Precision TV to repair

Hopefully this fixes it, but shocked at the quality for a $2.7k set

Sorry to hear about your later issues. I actually found in my archive an idea someone was successful with by putting a switch on the power lead going to the FMT board. I was very skeptical but it actually works for my situation. Takes a little of geekyness to perform the operation but if it makes this monster last another two years I am good with it.
Hope you have better success with the new set. If I were looking I would go for a Panasonic Plasma. I was looking at the 58" G10.
Cheers,
Russell

File a complaint with the local better business bureau as well as the FTC.

That lawyer in California 2 years ago indicated the class-action suit was only for California residents - never heard back from him.

In the mean time, Mitsubishi re-designed their bulb housing (at least for the WD-57831) that incorporated larger holes in one of the screens to allow for more air flow. This new part number is 915P049A20 (the "A" is the key) - make sure any replacements are of the "A" type. The "A" type has the small screen replaced with a thin sheet of metal with larger holes in it. My "A" housing lasted 24 months!

My suggestion - regularly clean (vaccuum) the bulb housing and the compartment where the bulb housing goes. Do so gently. If you don't, dust, hair, etc. WILL build up on the housing. Don't touch the bulb, and don't break anything in there. AND, make sure the television is unplugged !!!

Here's a video from spring of 2000 regarding my troubles ...

http://www.youtube.com/watch?v=jua17Q8z7X4

I'm really disappointed to see this problem is still going on. FYI, we bought ours originally from Fry's Electronics. We also bought the 5 year extended warranty, which is supposed to include one (1) replacement bulb. Well, now Fry's is telling us we used up our one bulb from them BUT WE DID NOT - WE DEALT DIRECTLY WITH MITSUBISHI DIRECTLY ON ALL PREVIOUS FAILURES AND NEVER INVOLVED FRY'S OR THEIR EXTENDED WARRANTY. TOTAL 100% *******T AND CR*P!!!

-John

If that California lawyer did not think it was better to include the rest of the US than you need to get a "brighter" lawyer.

I, personally, have not had bulb issues. I just replaced one, now my third bulb, after about 3.5 years of, what I would consider, heavy use. It was pretty dim at the end and I find the OEM bulbs now for $115. I still have issues with the blinking green light. I have a work around but I am not happy with Mitsubishi over it since they take no responsibility for the flaw.
Keep plugging away, guys,
Russell

What happened in California was that the Case was thrown out. Typical BS by a Judge. The first generation of Mits TV's won't even work 1080P so you can't hook a blue ray player up to them. Why do you guys think they switched to laser technology? Because of all the bulb problems. They lost a lifetime customer in me.

i would love to jump on this band wagon. $5500 for TV and stand. replaced 3 bulbs in 5 yrs and one processor. Bought from Tweeter with Extended warranty. Now TV is dark and can barely see the picture. What a piece of junk ! Please let me know what we can do.

OK, here's mine.

I took delivery of my set in 2 / 2007.

1) Bulb went bad - Mitsu sent a bulb
2) 6/30/08: False overheating - came and replaced sensor
3) 7/10/08: Bulb went bad mitsu sends "new style bulb and housing"
4) 11/6/08: Bulb again
5) 9/21/09: Fast orange and shut down - no recurrence
6) 4/7/10: Bulb again
7) 4/12/10: Fast orange and shut down

and a few more I failed to write down.

Thanks goodnes for my extended warranty.

Presently an awesome CSR at my retailer is beating on Mitsu and Warranty Company to get some permanent resolution. Otherwise, I guess I'll throw it out the day the warranty expires LOL

Your problem is not just your set, but your authorized service dealer is not diagnosing the problem. I had the same problems, called the Mits Customer Relations, 800-332-2119, and they set up a local authorized service dealer who replace a Thermal Sensor. I have been problem free for a year. They also extended my warranty by 2 years.