Mitsubishi DLP Television WD-57831 Class Action Lawsuit

I live in Massachusetts and I have a WD-57731. I've had it going on 3 years now and am on the 4th bulb (which will probably go within the next month or so). I can't get a good enough reason why it's doing it. To all those of you who try different ways to fix it yourself or even try to rationalize it...you shouldn't have to do this. Shame on you! It's not your job to have to do this. A company should stand behind what they sell and if they don't, they never will. To everyone's point, you pay X amount of dollars for a TV you're told is high quality, you get it home, and 6 months later WHAM! Bulb is out, and now you've got to try to get one under warranty. If you were like me, my first bulb went just after the warranty wore off and then the other 3 followed suit. So I was stuck paying $299 times 4...AFTER paying a lot for this TV! I know of at least 4 people who bought the same model year TV (different sizes though) and have the SAME issue as me and all of you. It's not even a small percentage of the customers, ALOT of people have the same problems but there's no replacements or free repairs going on anywhere.

The solution they're giving me now is to have a repairman come out and look at it to repair it, yet I have to pay the repairman $100 to come out and look at it. Why can't Mitsubishi just send someone out to do it instead!!! I've had it with this TV and I've had it with Mitsubishi. I don't know what to do now.

SOLICITATION OF LEGAL SERVICES
Individuals interested in participating in a class action against Mitsubishi please contact me by clicking "tpssl" in the upper left corner of this comment box. That opens another window entitled "tpssl's community profile." In the upper right corner there is an icon entitled "E-mail tpssl." Click that icon to leave a private email message.

Federal or State Class Action? The other 2 Class actions lawsuits that were in the State of California were thrown out.

had this tv since 6-01-2009..just this passed november of 09
the light enginge was going out, i'm glad i rent to own gives to 2 years of warranty plus 3 years after it's paid off,if anyone is noticeing any screen grain its the light engine trust me they replace mine now i have the best picture i have seen in any type of tv out there even lcd,plasma,exc..best tv..

is yours the 120 hz set?

jschweikle:

Is there a class action lawsuit that I can join? I have three of these miserable TVs and all three constantly break down. I'm so sick and tired of dealing with the problems. Do you know if there is anything that can be done?

Thanks!

Can you tell me if all 3 DLP TVs were early models? They are still selling some DLP models and supposedly have a lot of the problems fixed.

Please add me to whatever action is being taken.
Green blinking light problem. $2000 for a TV we almost never watched.

aguilarjo@yahoo.com

My model is WD-62528
Serial: 106565
Manufacture date: Nov 2005

If I'm not mistaken, the ballast is the enclosure in which the lamp is installed. I've been told (by mits reps) that the ballast/enclosure had been redesigned with larger holes in the screens for airflow. I was supposed to receive this redesigned lamp but the one I received was identical to what I've had in the past. Watch this forum, I'm waiting for a phone call from Mason LLP (a law firm in DC who took on Toshiba for the same issue)to see if their interested in jump starting this class action.

It's funny how they play the bulb game. I was told my for my old set would cost approximately $375.00 dollars. When I thought it was the bulb causing the trouble, as so stated via MITS., I found a TV repair center in center city Philadelphia, who carried the same bulb, they sold the bulb to me for $140.00 dollars. So the old set, which is the better set has a new bulb in it and the old bulb, which was still good, is resting on my garage shelf. My campaign against MITS. is going very well. Having flyers printed up and copied at "Staples" is not costly event. We have to let the people know what is going on. I'm suprised the Media hasen't picked up on this story yet.

We have had to replace 4 lamps in the past 3 years . Theyy only last about 11 months .How do we get into this lawsuit? I'm not sure of our model # but its a 65 inch

Your model number would read; WD-62825, this is just an example.
62 is the size of the TV screen and the other three numbers represent the model of the TV. I tried to reply to the fellow who was asked to pay $600.00 dollars to ship out his TV for repair. I don't know why MITS. would asked for that amount when they only asked me for $250.00 dollars. And this was to be paid to the servis Rep. for removing the TV from my home and returning same.(Which they damaged in the interium) Why don't you write the big man in Tokyo Japan and asked him why the defference in pricing. Why you are at it, ask him to terminate the idiots in the consumers Dept. in CA. His mailing address is as follows;Mr. Yorihiko Kojima, Chief Excutive Officer, Mitsubishi Corporation Office, 3-1 Marvnouchi 2-Chome Chiyoda-KU, Tokyo, 100-8086, Japan. Postage is only $.95 cents. I plane to drop him another letter asking him to rid the consumers office of Julio, Criss and their supervisor "Mitch"

I will remember the Magnuson Moss Act when Mitsubishi calls to check on the status of my "repairs". I DO NOT want this TV replaced or upgraded---I want it gone. I feel I was duped since QVC never stated that lamps must be replaced and filters need to be vacuumed and cleaned. What a farce! I refuse to support this TV for life with $200.00 replacement lamps.

On Thursday Jan. 14, 2010 Mits will be delivering a new LCD-52" LT52151 to my home. The war raged on around here for weeks. The repairman was here 3 times. Each visit revealed more and more problems. First visit revealed the audio board was blown. The repairman said a new board would have to be ordered from Mits. A week later (2nd visit) he was back with it in a sealed carton from Mits. He tore the TV apart, installed the new part, turned it on, same sound issues, only this time he discovered that the speakers were both blown and needed to be replaced. In the meantime the TV picture went haywire. The picture was Fluorescent green, purples and grays. The pepole on TV all looked looked like Barack Obamas publicized picture while running for President, all shaded, shadowy, blotchy and smeary. The repairmans third visit (3 hours) proved to be the last straw. He completely dismantled the TV. Front and back of the TV were removed. There were parts and screws all over my living room. He placed 3 calls to Mits Technical assistance for advise. With each call he said, "I did that, I tried that, twice". This was after he;

Replaced the Audio Board.
Replaced the Speakers.
Got sound but no picture.
Power board probably blown.
Light engine problems.
And finally the lamp blew too.

As he was finishing his last call to Mits Tecnical Assistance I asked to speak to them. I told them I wanted this "State of the Art" piece of junk out of my home and out of my life. I want my money back! They said they would have some one call to negotiate. I got a call telling me to have the repairman remove the TV when he left. they said, NO, I could not have my money back! They would replace the WD-60737. I said "NO", I don't EVER want a DLP TV in my home. I then said the only replacement I would consider is a LCD unit. I agreed to pay $740.00 addition to the $1599.00 I paid originally for the LCD unit.
So now I await the new TV. I will be watching it like a hawk for signs of trouble. I am so grateful to be out from under watching and waiting for the blinking lights and a lamp blowouts. Through out all of this we have been watching an old 32" Panasonic portable. In 40+ years of Panasonic ownership I never once had a TV repairman cross my threshold, ONCE. I should have learned my lesson and stuck with Panasonic, but the QVC presentation made the Mits DLP sound like it was the ultimate TV for the future.
QVC has lost a L-O-N-G time customer thanks to this total TV debacle. They refused to stand behind their product and ME in all of this.

If you are looking for a TV and you hear Mitsubishi DLP----RUN, RUN AS FAST AS YOU CAN unless you love stress and aggravation. As for me, MITSUBISHI is he dirtiest word I have ever heard in my life.....

Jean A. Jones

has anyone else gotten the dreaded white dots that multiply daily on their screen? We have replaced the lamp once and now we are getting the white dots. Mits CS said it is not under warranty and probably just needs cleaned but could not tell me how expensive that was or even if that was the problem. If it is like the Samsung white dots, it is a very expensive repair.

I'm having the same problem, please email back to let me know how
mitsubishi resolved the issue.my email is davisfq@aol.com

I too would like to be apart of this lawsuit. I have the WD57831. Have replaced more bulbs than years I have had the TV. I watch alot of TV but religiously every months I am replacing a bulb. I have no problems with picture quality whatsoever. In fact I love the TV when it works. DLPLampsource is awesome because they have a 1 year warranty on the bulbs but only a 90 on the replacement. so its basically a buy 1 get 1 free for me. If this suit has any wings at all I would like to do whatever I can to help.