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General discussion

mitsu 52725 lock up - anyone else?

Jan 2, 2005 10:51AM PST

I have the mitsubishi 52725 dlp. Absolutely love the picture. The 1st unit we had locked up and also got a green vertical bar screen. The dealer replaced it but unit #2 also seems to lock up periodically (but without the green vertical bars)

Are others out there wuth Mitsubishi 725 and 525 models also having their TV lock-up? After reset, it works fine. My dilemna is do I send back the mitsubishi and get another brand - or is this a software glitch Mitsu will eventually fix?

Thanks for any help. Don Boy

Discussion is locked

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Mits DLP
Jan 3, 2005 12:15AM PST

DON'T SEND THIS UNIT BACK! IT IS ABSOLUTELY THE BEST DLO ON THE MARKET! All you need is a software upgrade for your tv. Unlike other manufactures that make DLP tv's that aren't upgradeable the Mitsubishi is! Ask your sales person for the version 4 upgrade!

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reset TV
Jan 3, 2005 7:26AM PST

I have 2 mits wd-52525 and 52725. Both with the latest version upgrade 4.04. My 52525 works great but my 52725 have locked twice since the upgrade, and I had to reset the TV both time. One time, even watching a HD channel, the signal kept saying SD4:3, I thought that it was because of the cable card, but once I rest it, it worked normally. This time I could not even turn on the TV, so I had reset again.

I don't think there's any fix but to replace the TV?

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mitsu 52725 lock up - anyone else?
Jan 3, 2005 7:30AM PST

what version is your 7 serie ? it should be 4.04.

However even after upgrading to this version mine still locked up...twice already in 2 weeks.

I also have a 52525 and that seems to work fine.

I contact Mits and they said it;s better to replace it. I'm thinking about replacing with the Sony 60XS955

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I have Version 4.03, my plan is...
Jan 3, 2005 12:56PM PST

I have Version 4.03. I also noticed the volume down button on the TV is bent.

So I'm going to ask for a new 52725 delivered with software Version 4.04. I just love thjis picture so much its ahrd to imagine going to something less than dlp. I also like the Mits cause of the built in tuner.

Thansk for the help and I'll let you know the results.

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need to contact Mitsubishi directly
Jan 3, 2005 11:30PM PST

You need to contcat Mitsubishi directly for them to send you the firmware upgrade 4.04. # 949-830-8364.

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Hows this sound
Jan 5, 2005 11:48AM PST

I contacted Mits and they are sending 4.04. In the meantime I went to Ultimate. I watched the sales guy load up 4.04 on the floor model and then wrap up the floor model for me. They are giving it to me for $2,800 (52725) plus free delivery and set up again. If I have any problems in next 30 days, I'll return it for full refund. The only risk I have now is Ultimate is on life support......