Windows Legacy OS forum

Question

Missing vital drivers

by timotb / July 28, 2011 12:39 PM PDT

Compaq Presario V2000, XP pro after recent formatting then clean install.

From XP pro device manager I have yellow question marks with !The devices are 1. Mass Storage controller 2. SM Bus Controller3. Video Controller (VGA compatible)

We were discussing this in a previous thread, when I accidentally hit the "resolved" button. Sorry for the re-post.

Lost internet after removing AVAST and installing MS Security Essentials and MS Net Framework 4.0.

Update: Internet now working after using system restore. Takes longer than usual for icons to appear after reboot, drivers still missing as noted in 1st paragraph.

I gathered from previous messages that I am missing vital drivers. What is the easiest way to restore these drivers from scratch since I "nuked" everything including bin folders?

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All Answers

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Answer
The easy way is to ask at hp.com
by R. Proffitt Forum moderator / July 28, 2011 12:47 PM PDT
In reply to: Missing vital drivers

I see you have an open discussion at http://forums.cnet.com/7723-6142_102-535716.html

I offered an example of a chat at hp.com but it appears you passed on that as well as not supplying the model number.

The V2000 is a series with too many models. No one can guess which one you have.
Bob

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V2410US
by timotb / July 29, 2011 1:20 AM PDT

V2410US, if I am reading it right on the bottom. They don't exactly make it clear. And yes, I temporarily passed on that discussion mentioned earlier, just looked more complicated than I thought was necessary and momentarily moved on. I am looking at it next.

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not a downgrade from Vista
by timotb / July 29, 2011 1:33 AM PDT
In reply to: V2410US

In the referenced discussion http://forums.cnet.com/7726-7587_102-2699006.html?tag=posts;msg5176213 the user wants to downgrade from Vista back to XP. In my case, this machine was originally XP Home edition, I formatted then installed XP Professional, SP2 then SP3 and all the updates. Just missing a few drivers. The links in the discussion reference a downgrade

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Does not matter. Here's why.
by R. Proffitt Forum moderator / July 29, 2011 1:41 AM PDT

The downgrade covered the exact steps and driver order to install XP. Only HP has that sort of detail.

However the drivers are over at hp.com. let's see if I can find that model when I go to hp.com, click on drivers and put in the model V2410US.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=3439333#N321

NO! HP does not have all the drivers there. As you read in the linked discussion HP often has the drivers over on a SECRET FTP SITE. This is why I asked you to head to HP.COM and use the chat to find the drivers.

I found it easy to do that or just use the OS CDs the machine came with.
Bob

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ok
by timotb / July 29, 2011 1:59 AM PDT

thanks Bob, I will dig into that.

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