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`Missing photos in Smart View

I am using Smart View on an iPhone6 connected to a Samsung UN50JU6500. There are thousands of pictures on the phone (Photos app) in dozens of albums. Smart View only shows about 8 albums and fewer than 300 pictures. I can view those few with no problem, but how do I access all my photos?

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All Answers

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Samsung needs to fix it.

In reply to: `Missing photos in Smart View

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Sorry, M. Proffitt

In reply to: Samsung needs to fix it.

Sorry, M. Proffitt, but nothing there deals with this issue. I'm not concerned with watching TV on my phone (which has never appealed to me) or using my phone as a remote. Since some pictures are recognized, it would seem that there is something I am not doing to allow the app to recognize all of them. I'd be interested to know what it is.

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That's my point. In fact points.

In reply to: Sorry, M. Proffitt

1. The support link does not take you to the right site.
2. There are priors on your issue and in that link I provided a FINE CLUE that reinforces the not ready for prime time is this:

LOOK CAREFULLY and you see that Photo is selected and underneath that is a "Create Playlist." What folk are griping about is that you need to create playlists in the Samsung app.

My gripe is the app's documentation is missing as well as the link is borked.

Samsung needs to address this and more.

Post was last edited on February 13, 2016 7:07 AM PST

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In reply to: `Missing photos in Smart View

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