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Question

missing icons

by Colin Stewart / December 19, 2015 2:15 PM PST

All of my icons are missing, not just on my desktop, but on file explorer. I also am using windows 10 Images

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Clarification Request
No PC details.
by R. Proffitt Forum moderator / December 19, 2015 2:20 PM PST
In reply to: missing icons

I often find this to happen with driver or PC issues. There was a person that installed an app that warned about compatibility but here, we have only what you shared.

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Clarification
by Colin Stewart / December 19, 2015 6:42 PM PST
In reply to: No PC details.

In short, I think I have seen and tried every possible way to fix the problem like the one I am experiencing. However, I have not seen someone asking with the same exact problem I'm having. Most of the time its just people who have "show icons" unchecked or "tablet mode" on, simple things. I'm pretty sure my problem isn't something turned off or on, but something wrong in the system. I haven't installed any bad files as far as I'm aware of, because when it comes to downloading things, I'm especially hesitant and careful, as I know it is not hard to corrupt the OS. I have tried more technical things like, starting up with "clean boot" rebuilding my icon cache, refreshing my explorer and setting the DWORD to 0 in regedit, and doing a System File Check, as well as just scanning for viruses. I know it can't be from something I downloaded because the last thing I downloaded before the issue occurred was on the 15th, and the issue started on the 18th. Maybe I'm wrong but I hope its something easy to fix.

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Still too short on what this PC is.
by R. Proffitt Forum moderator / December 19, 2015 11:35 PM PST
In reply to: Clarification

Unless more details are found I think you're stuck with system restore or maybe other recovery.

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Restore
by Colin Stewart / December 20, 2015 6:51 AM PST

As I stated in a reply to a comment on this post, I tried the system restore, no luck, but what "other recovery" options are there, besides a complete system restore or re-installment of the OS, because I already have too much important things my PC to wipe.

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Re: icons
by Kees_B Forum moderator / December 20, 2015 7:21 AM PST
In reply to: Restore

Icons on the desktop and in file explorer are the icons of the programs (defined IN the exe-file of the program) that's by default opens them. So it's one of the three:
1. You lost the settings for the default programs. That should be easy to check and correct (I can't tell how it is done in Windows 10, but in Windows 7 it's Start>Default Programs).
2. The exe-files are all damaged, so they don't contain a valid icon anymore.
3. The coding in Windows to gret that icon to show it on the screen is corrupted.

Let's hope it's #1.

Kees

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trying
by Colin Stewart / December 20, 2015 7:55 AM PST
In reply to: Re: icons

I'm currently trying to see which problem out of the three listed is mine. I don't believe it could be #2 because I can access, use, and modify all of my programs flawlessly and I don't think they are damaged, but I found the Default Programs application, and I have been experimenting with it, but could you please try to explain what I would do in Default Programs to perhaps fix the problem?

Thanks

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Re: default program
by Kees_B Forum moderator / December 20, 2015 8:09 AM PST
In reply to: trying

The default program of a file type is the program that opens the file if you double click it in File Explorer.

So if - for example - the file type (extension) is .htm, most people will have set it to Firefox or Chrome or Internet Explorer or Bing. Their choice. And if it's .docx, most people will have set it to Winword (that's MS Word from MS Office|), but some other people use Kingston Office or Open Office or Libre Office. Their choice also.

if a file (it helps if you set File Explorer to show the file extension, that's the part after the last dot|) opens with the application you prefer when you double click on it, the default program is fine. If it doesn't, set it to what you want.

Kees

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Okay...
by Colin Stewart / December 20, 2015 9:53 AM PST
In reply to: Re: default program

I understand what application/file extensions are, I just don't know how I can fix my problem with the default programs application. Confused

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Re: default program
by Kees_B Forum moderator / December 20, 2015 12:22 PM PST
In reply to: Okay...

If all extensions point to the right program, the icons should show. If they don't, the icons don't show. Is everything defined as it should be? Compare with the settings in another PC (friend, family, work) that works OK.

Kees

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Thanks
by Colin Stewart / December 20, 2015 12:58 PM PST
In reply to: Re: default program

I tried to see if that was the case but all of my programs seem to launch and point toward the correct location, so I doubt that was the problem, but thanks for the much appreciated suggestion.

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Theory
by Colin Stewart / December 20, 2015 1:06 PM PST
In reply to: Re: default program

I have a theory of what the problem is,
whenever I restart my computer it says
"Updates could not finish"
Could the updates not being present be causing the issues on Windows 10?
If so, could someone mind telling me how to force update or properly install the updates
on restart?

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Re: updates not finishing
by Kees_B Forum moderator / December 20, 2015 1:43 PM PST
In reply to: Theory

So that's the third option I mentioned: something wrong with Windows. Why didn't you tell that earlier?

The best way to solve this is to go back to your latest image backup that still worked correctly, and then let Windows update itself before installing any program yourself.

If you didn't make the necessary image backup, all you can do is a system restore back to when it still worked correctly and then proceed forward again, starting with all Windows updates. But it could be system restore doesn't work or doesn't give the result you want. Then the last resort: reset or refresh Windows 10 from the install DVD or stick you can make with the Windows Media Creation tool (google that).

The inconvenient thing is that you might need to reinstall some drivers and all your programs if you do a clean install. That's why it's preferable to make an image backup (using Acronis or Easeus Todo backup, both are to be preferred above the native Windows backup) to go back to in case of unforeseen issues like this. That's one of things Microsoft doesn't tell when promoting Windows 10.

Kees

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create new ones and see if they disappear
by renegade600 / December 20, 2015 4:39 PM PST
In reply to: Theory

create a few new ones and see if they also disappear.

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they do
by Colin Stewart / January 16, 2016 10:16 AM PST

I created new shortcuts an they also dissapear

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Clarification Request
Clarification
by Colin Stewart / January 18, 2016 2:32 PM PST
In reply to: missing icons

Hi,
I just wanted to bring this up,
there was a bug in my Social Club account with a copy of GTA V and I fixed it with a batch file that changes the date to some time in April. I programmed the batch file to open GTA V from its file location as well as change the date. I made a shortcut to the batch file on my desktop, and I was wondering if that could possibly be the problem?

Thanks

All Answers

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Tried
by Colin Stewart / December 19, 2015 6:44 PM PST

I tried all these solutions, not one worked, but thanks for the suggestion, much appreciated.

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(NT) Tried too
by tanjilatanu_353 / December 19, 2015 11:14 PM PST
In reply to: Tried
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tried too
by tanjilatanu_353 / December 19, 2015 11:18 PM PST
In reply to: Tried

I was also tried

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system restore
by renegade600 / December 20, 2015 2:06 AM PST
In reply to: Tried

then my only other suggestion would be to do a system restore to a previously saved restore point prior to when the problem started.

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RE: System Restore
by Colin Stewart / December 20, 2015 6:48 AM PST
In reply to: system restore

I just restored my PC to my last saved restore point which was about a week before my issue started, and believe it or not but I'm still having the same issue, but frankly, I'm not surprised.

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Answer
UPDATE
by Colin Stewart / December 20, 2015 1:04 PM PST
In reply to: missing icons

THIS IS NOT AN ANSWER, JUST AN UPDATE:

I have a theory of what the problem is,
whenever I restart my computer it says
"Updates could not finish"
Could the updates not being present be causing the issues on Windows 10?
If so, could someone mind telling me how to force update or properly install the updates
on restart?

Thanks,

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Have you looked
by itsdigger / December 21, 2015 10:00 AM PST
In reply to: UPDATE

at the Event Viewer to see if there are any errors ? There may be some code to give us a clue as to what's happening with the updates.

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I think you're on to something
by Colin Stewart / January 23, 2016 6:01 AM PST
In reply to: Have you looked

I checked the event view and there's a lot of errors, critical messages, and warnings that all took place today and many past days and months ago, I don't know if any of these things are actually relevant to the problem though.

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Answer
Icon Cache Database from windows.old folder
by Raymond_Travis / December 28, 2015 6:51 AM PST
In reply to: missing icons

I was also experiencing this problem, but today the icons came back. The problem was iconcache.db didn't rebuild itself after restart. I read many sites saying the same thing: delete this file... but how can I delete if it is missing? So I started looking for a new iconcache.db file - without success.

I upgraded from Windows 8.1 to Windows 10 in August, so I have a windows.old folder. Today I found that my windows.old folder was modified on 2015.12.06. I went into the folder, and navigated to windows.old/Users/my name/AppData/Local, so to the same /Users...Local path where the original iconcache.db should be, but in the windows.old folder. I found there the iconcache.db, and copied to C:/Users/my name/AppData/Local. The icons showed up immediately.

If you upgraded from Windows 8.1, I hope it can help you.

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Thanks, but...
by Colin Stewart / January 18, 2016 2:27 PM PST

I installed Windows 10 through the usb with my new PC, but I greatly appreciate your help!

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Answer
Fixed!
by Colin Stewart / February 21, 2016 9:19 AM PST
In reply to: missing icons
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