Windows Legacy OS forum

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Missing files from D drive

by jithinkrishnadas / August 20, 2009 8:37 PM PDT

Yesterday my system (windows XP) got self restarted. after that when i looked in to the D drive the drive is almost empty with all my folders disappeared and showing only 1 folder and 2 files of total size 1.2 Gb. But when I saw the properties of D drive it is showing 10.3 Gb used space. The C drive is showing complete information what it was earlier. But system is not working properly. Its getting stucked after some time. Nothing works after that even mouse pointer also... what should I do?... some important files are there in system....

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What is that D drive?
by MarkFlax Forum moderator / August 20, 2009 8:44 PM PDT

Is it a separate internal hard disk, (inside the case)? Is it a separate partition, eg the only hard disk is divided into 2 partitions, called C and D?

What happened to your backups? You said this D drive has important files, so I assume you have backed up those files you cannot afford to lose.

Tell us more about this "got restarted". What were you doing when this happened?

In cased this is an "Access Denied" issue, look at this article, "How to take ownership of files and folders in XP", and apply that to the whole D drive.

Mark

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Re: missing files from d-drive
by Kees Bakker / August 20, 2009 8:44 PM PDT

Immediately remove the d-drive until the system works fine again (or until you have another PC available to work with it).

Then mount it in an external enclosure or connect it with an IDE/SATA to USB2 cable and try some data recovery program to recover those files that you don't have a recent backup from. Programs to try:
GETDATABACK
RECUVA

All of this is assuming it's a physically different drive. It won't work if it's only a partition on the same drive and you don't have another PC to connect it do.

Kees

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