Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Windows Legacy OS forum

General discussion

Mislaid XP Pro CD (Replacement?)

by ScttLee / January 22, 2008 9:31 AM PST

Can I get my Windows XP Pro CD replaced? If so, how? Or do I have to purchases a whole new operating system @ full price.

I am building a new system with new hard drive. I upgraded my old system from 98 to XP Pro 3-4 years ago. Since then, my my XP Pro upgrade CD has gotten mispacked, 3 moves in 12 months. By luck, I have found most of my CD's including the 98 cd. Or should I upgrade to some version of Vista (from 98?)

Discussion is locked
You are posting a reply to: Mislaid XP Pro CD (Replacement?)
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Mislaid XP Pro CD (Replacement?)
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
If you registered
by Jimmy Greystone / January 22, 2008 9:49 AM PST

If you registered your copy of XP, then you should be able to get a replacement for a nominal fee from Microsoft.

I don't know whether or not Vista will accept 98 as a valid upgrade option however. If any do, it will likely be the more expensive versions, but if you want my opinion, Vista is best avoided. Microsoft has already apparently pushed up the release schedule of the next Windows version for sometime next year, so given how bad Vista can be, it might be worth waiting it out to see if "Windows 7" is any better.

Collapse -
Yes, you can get a replacement ...
by Edward ODaniel / January 22, 2008 9:51 AM PST

and although it isn't free it is inexpensive.

You will have to call Microsoft unless yours was OEM then the process is a little different.

This link explains the whole process and provides necessary phone numbers -

How to replace Microsoft software or hardware, order service packs and product upgrades, or replace product manuals
http://support.microsoft.com/kb/326246

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!