Dr. Watson will create a dump file everytime there is an unhandled error if you, open up a command window and type 'drwtsn32 -i'. The Dr. Watson log file name is Drwtsn32.log.
To gather more info regarding the error, you may want to install the Debugging Symbols from www.microsoft.com/ddk/debugging/symbols.asp. Installing the symbols goes like this
- Create the folder %systemroot%\symbols
- Download the symbols to the folder
- Right click on My Computer and choose Properties. Go to the Advanced tab and choose the Environment Variables button. Click the New button to enter a new environment variable, which will be '_NT_SYMBOL_PATH' in the environment variable name field. Then enter the path of the Debugging Symbols folder that you create in the first step in the Variable Value text box.
Now you can configure Dr. Watson by typing in 'drwtsn32.exe' in the RUN box and hitting Enter. The settings are for the most part up to a support engineer that you must contact, but this offers a more personalized and direct approach to basic Windows error reporting.