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Mind-Numbing Home Network Issue - Who Wants to Solve?

I am experiencing a mind-numbing issue with my home network. I have a decent amount of experience with computers and networking as I have worked a couple of IT jobs and have configured many routers. I am trying to set up a NETGEAR WG102 (802.11g) Wireless Access Point with my NETGEAR N150 WNR1000v3h2 router to expand coverage in my home. It is a wired connection via a NETGEAR XE102 Wall-Plugged Ethernet Bridge.

This should be as simple as simple gets in terms of configuring an access point but the weirdest thing continues to happen; it won’t let any device connect except for the very first time! After powering everything up, I connect my device (phone, tablet, laptop) to the access point and everything works great. I see the data lights blinking (consistent with when I open a web page or use the Internet on my device) on the wall-plugged bridge AND the access point. Again, everything works as it should. I then move towards my primary router and my device switches to that connection, as it should since it is the closer and stronger connection. HOWEVER, once my device drops off of the access point connection, it is unable connect back to it. If I walk back into the room with the access point, it fails to connect. For example, on my phone, a white Wi-Fi signal signifies a connection but in this situation it shows a grayed out Wi-Fi signal as it tries to connect and then switches to a 3G/4G data connection. The primary router still works and allows me to connect to it when I move back towards it. I have tried this MANY times and I am always allowed to connect to the access point just that FIRST TIME! This is incredibly aggravating and my last hope is to reach out to the online community.

I have checked my configuration many times. I have turned off DHCP on my access point and entered my primary router’s IP address into the ‘Gateway IP Address’ and ‘Primary DNS’ fields. ‘Subnet Mask’ is the default and my access point’s IP address is on the same subnet as the primary router, as it should be (ie. for primary router and for access point). I have even “reserved” that IP address on my primary router for the access point. I have also made sure they are on different channels. I believe my primary router is on channel 1 and my access point is on channel 11. The weirdest part about all of this is that even changing some of these settings (ie. leaving Gateway IP address or Primary DNS blank) does not affect the end result. I am still able to connect to the access point when powering everything up and am able to use the Internet pretty effectively. But then, like I said, after dropping from the connection just once, I am unable to reconnect to it. I have tried this with my phone, tablet, and laptop. I have made sure all my devices that usually connect to wifi are turned off when I am testing this.

Other notes: I have tirelessly read through all of these devices’ manuals, I have the most recent firmware on all of these devices, I have factory reset all of these devices and tried again, contacted NETGEAR support (their awful support team refused to assist me because these devices are more than one year old or whatever), and have searched for hours online for an answer. Still nothing.

Any assistance would be greatly appreciated! I am pretty sure these devices are compatible with each other so I am officially stumped. Thanks in advance for at least reading all this.

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All Answers

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read this.

In reply to: Mind-Numbing Home Network Issue - Who Wants to Solve?

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If the devices are not working.

In reply to: Mind-Numbing Home Network Issue - Who Wants to Solve?

And from the sounds it's all up to date and configured right, then back go the parts you suspect and you get new networking gear.

I like these when I need a hotspot in another corner far far away.

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