1. Are newer drivers at their website.
2. You bought this from who? Call them on the phone and be firm that it must work out of the box or you want a full refund and an unit that does work.
Bob
I have a Mac G4 and am trying to install the scanner on my OSX system. It comes up on the screen as installed, but it can't find the scanner. When I probe it, it comes up as being seen in the box, but gives me no other choices as to what I can do. It keeps saying that the program can't see the scanner. Help, I'm right in the middle of a family project due Monday. - LM

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic